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looking to move from bluehost

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I have been hosting my prestashop site on bluehost for the last year but have recently seen an increase in traffic by around 30 percent.

 

The site is now getting throttled frequently to the point where it comes unusable. I am paying a further $14.99 a month on top of hosting costs (which have doubled since starting with them a year ago), static ip, ssl etc to cloudflare in a desperate attempt to try and avoid the throttling bluehost have become notorious for. I have checked all error logs and slow query logs etc that bluehost say cause the throttling but cant find anything significant.

 

The site on average has around 30-70 people browsing at any one time. I need a webhost that preferably does not practise cpu throttling and can handle this amount of visitors on the site - constantly.

 

I have looked at linode VPS (not necessarily intended to host websites) but it all seems too complicated for me and lacks basic things like cpanel etc

 

Does anyone know what this "4th Generation" thing Godaddy *cringe* is peddling and if its any good? Dynamic traffic management without cpu throttling, scalable resources depending on how much traffic you are getting (yes please) with 99% uptime guarantee - all sound kind of too good to be true for just $5.94 a month.

 

Anyone had any experience with them?

Edited by woodbury

Hiya Woodbury

 

How much actual traffic is your site doing currently, per-month?

Sounds like you simply a victim of yet another oversold hosting provider...

 

30-70 people browsing at once could mean lots of different things, depending on what those 30 to 70 people are all doing, but if you have any sort of average daily/weekly/monthly traffic figures in GB's then this would be more useful :-)

  • Author

hey wesh.co.uk

 

I have just enabled awstats in cpanel. It will take a few days before I can give you any kind of accurate bandwidth usage data. The only other thing I can find in the cpanel is the outbound traffic graph below - capture taken for the last 30 days.

 

LDFmB.gif

A word of caution, if you're struggling with a small/budget platform why are you looking to replace it with another budget platform?

 

Where is your store and the majority of your client base located?

  • Author

A word of caution, if you're struggling with a small/budget platform why are you looking to replace it with another budget platform?

 

Where is your store and the majority of your client base located?

 

I am currently looking at a VPS with godaddy. Experience with godaddy VPS anyone???

 

Majority are in Europe but really its a worldwide site that would need CDN's etc setting up eventually. thanks

Edited by woodbury

If you're mainly European based I'd certainly be looking at the UK/EU for a solid VPS and not the states, certainly not godaddy who are 'bargain basement'. Yes you'll pay more for UK hosting but there's a good reason for that, the UK offers some of the very best premium tier hosting in the world.

 

A CDN will obviously help with load, but why pay more to fix something that could be addressed with a better service to start with?

 

Ultimately does it make sound business to get a cheap VPS when for another x amount a month you could get one that won't cause you or your customers any headaches?

  • Author

If you're mainly European based I'd certainly be looking at the UK/EU for a solid VPS and not the states, certainly not godaddy who are 'bargain basement'. Yes you'll pay more for UK hosting but there's a good reason for that, the UK offers some of the very best premium tier hosting in the world.

 

A CDN will obviously help with load, but why pay more to fix something that could be addressed with a better service to start with?

 

Ultimately does it make sound business to get a cheap VPS when for another x amount a month you could get one that won't cause you or your customers any headaches?

I do not have time to learn SSH or Apache so a VPS is not practical at this time.

VPS would be the way to go, considering you'll want to ensure proper room for expansion. I don't think you'll find a shared host that does not monitor server resource usage and restrict so. I can guarantee that all the hosts offering everything for nothing do this to extreme levels of restriction.

  • Author

VPS would be the way to go, considering you'll want to ensure proper room for expansion. I don't think you'll find a shared host that does not monitor server resource usage and restrict so. I can guarantee that all the hosts offering everything for nothing do this to extreme levels of restriction.

VPS without knowledge of SSH or apache possible?

Edited by woodbury

I do not have time to learn SSH or Apache so a VPS is not practical at this time.

 

Get a VPS with cPanel?

I VPS does not indicate that you will need to manage the server via command line; just ensure the vps you purchase is managed so if any problems arise you have your provider to handle the issue. If you choose to stay with cPanel what you'll have is WHM (web host manager) which is cPanel's backend. WHM is a control panel that allows you to create website accounts. cPanel/WHM is just one example, but most of the time you'll have a control panel.

  • Author

ok so any recommendations for a managed VPS in europe with plesk/cpanel?

I would agree with the guys above regarding moving to a VPS, budget wise though could be a problem. Most people will recommend cPanel (costs £9-£15/mo), you will also want a managed VPS so that any issues you do not need to deal with which can be around £10/mo so in total a VPS could cost you around £25 a month. Have you thought about asking hosts for a heavy load hosting account?

You're not going to get a well managed vps for 15/mo. I would expect a minimum for the smallest vps to be around 25.

You're not going to get a well managed vps for 15/mo. I would expect a minimum for the smallest vps to be around 25.

 

A lower end VPS will be around £10/£15 GBP a month including management, VPS's are becoming cheaper these days due to the systems in place to handle more instances per node.

 

If you go with cPanel + Managed VPS I would think you will be looking at a budget requirement of £25-£30 a month and probably not inc VAT.

Edited by hostmedia

For that price I assume you're talking shared CPU and not dedicated?

 

It's all in the small print, when we spec a 2.4GHz VPS we mean you get a 2.4GHz core, not a share or burstable, it's your resource and only yours.

 

The AMD 16 core Opty', and whilst not on par with the latest Xeon for some tasks, makes for a great Virtualisation platform, but once you've built and racked the server around it you're talking the best part of 9-10k and that's just the 'box'.

 

So a first year hardware overhead of around £560-600 per core (client), now power it, cool it, SAN attach it, protect it, support it, manage it... the list goes on.

 

When people come to us expecting to pay £20 a month for a VPS I don't know whether to laugh or cry, other companies offering a similar service simply cannot be offering the same level of service.

 

OP this not a sales pitch, we're only appropriate to a certain level of client because we're niche (I prefer to call it premium) and pricey (I'd be the first to admit that).

For that price I assume you're talking shared CPU and not dedicated?

 

It's all in the small print, when we spec a 2.4GHz VPS we mean you get a 2.4GHz core, not a share or burstable, it's your resource and only yours.

 

The AMD 16 core Opty', and whilst not on par with the latest Xeon for some tasks, makes for a great Virtualisation platform, but once you've built and racked the server around it you're talking the best part of 9-10k and that's just the 'box'.

 

So a first year hardware overhead of around £560-600 per core (client), now power it, cool it, SAN attach it, protect it, support it, manage it... the list goes on.

 

When people come to us expecting to pay £20 a month for a VPS I don't know whether to laugh or cry, other companies offering a similar service simply cannot be offering the same level of service.

 

OP this not a sales pitch, we're only appropriate to a certain level of client because we're niche (I prefer to call it premium) and pricey (I'd be the first to admit that).

Exactly, my point. IMHO, quality supersedes quantity any day.

Exactly, my point. IMHO, quality supersedes quantity any day.

 

Some companies offer both though and that is important to note. Not every expensive company is good and not every cheap company is rubbish.

 

@woodbury Was you able to find a hosting solution?

Edited by hostmedia

Some companies offer both though and that is important to note. Not every expensive company is good and not every cheap company is rubbish.
I agree with that as well. One must rely on real reviews (word of mouth) and their own personal experience to be able to evaluate a company's worth.

Edited by Nullified

I agree with that as well. One must rely on real reviews (word of mouth) and their own personal experience to be able to evaluate a company's worth.

 

Completely agree! Reviews are key in finding the perfect host. Always do some Google searches to find a provider before using them.

  • 1 month later...

My personal suggestions are that you should leave these higher level hosts, especially if they can't manage the relatively small sites that you're hosting.

Look for a host with cPanel, that doesn't oversell, and just do a little research here and there to find the most capable host that can provide you with what you need that fits your needs. If you talk to any hosting provider, you can give them your specs and they should be able to point you in the direction that's right for you.

There's a number of things to consider really. As has already been said, you would be best off looking for a VPS running cPanel because this would give you access to heaps of features that would be otherwise complex without any control panel installed.

 

Additionally, if your bluehost account is hosted on a server running cPanel, it will be incredibly easy to transfer your website to your new host.

 

Furthermore, you need to choose a provider that don't oversell VPS's. When I started in the hosting world, I got a cheap VPS to 'play around with' and any decent amount of traffic proved to be more of an issue than a well tuned shared hosting account.

 

If you decide to go for a VPS and need help in setting it up, give me a shout...always happy to help a fellow forum member.

Edited by CityCM

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