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wesh.uk

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Everything posted by wesh.uk

  1. Hi Dino A simple way to do this would be to use sub.domains instead of new domains, if you dont want the expense of registering seperate domain names. So if you have "dinosaur.com" as your main website, you might then setup "coffeeshop.dinosaur.com" to showcase your coffee shop website example(s) you have built. You should be able to setup unlimited amounts of sub.domains, and only need to pay for the actual resources you use, such as space and traffic, so your hosting plan can/will grow anyway, its just a matter of if you want the websites to be seperated, preventing them from causing each other any problems or do you want them all under 1 control panel and hosting plan.
  2. Hi Ben We have a number of WHMCS users who are design agencies on our reseller platform. Are you on a rented or owned licence?
  3. Whatever works for you 🙂 Just concious that email ping pong can take ages to sort out what can be done in minutes on the phone.
  4. Would a chat on the phone be helpful? Get some facts, numbers and details to help you figure out a set of options so you can decide on something?
  5. Hi James Sadly thats incredibly shady behaviour and goes to show that their shared servers are either very low quality or oversold to hell and back, or both. You shouldnt have to "Upgrade" just to run a normal site, regardless of how many sites you are running. Are the sites using cPanel? Migration should be very straight forward and fairly quick if it is... This is something we avoid at all costs because it only ever leads to problems, comaplints and let-downs. I guess a lot depends on your budget too, in getting what you pay for.. Happy to help if you need any assistance or advice on what to ask or look for?
  6. I wouldn't worry about it, this is common with ever host who sells what doesnt exist and labels it as something its not "unlimited resources". What should bother you however is that their T&C's do not make any mention of actual limits. They have advised you not to upload videos because of server loads, yet make zero mention of server limits on their T&C's or usage policies etc. I'd go back and ask them "So what server load is considered too much?" See if they cough up the answer or try to dodge it with "Well, its all about fair usage, there are no limits as such" (Hate those crappy answers that dodge the question. Read over their T&C's, the wording is very odd indeed. The shared hosting "schedule" has more about domain names and bills than anything else. Would you sign-up for a credit card from "Unlimited credit inc" if they offered you unlimited credit or would you really read carefully for the catch? This is your catch.. Unlimited space and traffic, because CPU and memory are so limited, you could never do much with it beyond a typical website anyway before they push you towards more expensive upgrades. Not them in particular, its how every "unlimited" host operates, its a numbers game.. Draw you in with the overselling, then get you to upgrade because people dont know how easy it is to switch..
  7. We would also vote for Vimeo.. Great platform..
  8. Hi Stooly Video doesn't actually create barely any server load at all, the reason your host is trying to put you off is simply due to the amount of potential monthly bandwidth usage you will then create on the falsely advertised "unlimited" hosting plan. (No such thing as unlimited) Sadly its exceptionally common to sell "unlimited everything" then give you an endless list of the things you cannot or should not do. Why dont you upload the videos to Facebook, then you can then specify who can access them. No need to worry about software, hosting bills or even space, and they will then be instantly interactive for comments and ratings... Alternatively, with YouTube, dont use "unlisted" just use "Private" so that you can share the links via email or txt?
  9. Thanks Browserbugs, very kind of you to share that and did make several of us chuckle 🙂
  10. A VPS is a different service. Its still shared, only now you have to configure and manage a server on top of your website. Making things more complicated is never the first answer 🙂 This is the answer. Simplify things and just do them right!
  11. Indeed, absolutely zero need for a VPS or "Managed hosting", you just need decent quality shared and should easily be able to score highly and have a well performing website. We have done this for loads of folks now, having moved their sites, then worked with them to get their sites performing correctly. Good quality shared hosting is sadly rare as many just want to resell the crap out of big corporates overloaded networks or are the big corporates themselves, overselling the life out of everything. We'd love to help you out Marveniffi, would probably save you a decent amount of money too..
  12. Oh god, you said it... Not you too... Why?????????????? Why do people use a phrase that is longer, and less to the point than what's actually correct to start with? "Contact them" is actually less letters, easier to type, and doesn't imply the use of lifeguard skills... Sorry Matt, its a big laughing point here in the UK, but also very annoying...
  13. lol, I totally get that. In fact, now with CloudLinux, guaranteeing resources on shared servers is super easy, as is stopping anybody from monopolising resources, so the problem you mention, just doesn't happen, ever. 🙂
  14. Hiya Rallport Apologies for not clarifying this, as what I meant related to performance, not functionality. A VPS is a step sideways, in that you wont get better performance, but you would of course have total control over functionality. I only referred to it in turns of performance, because so many hosts overcrowd shared servers, that they then push a VPS as an upgrade, which if it truly is a performance upgrade, then things are already n a downwards spiral. So yeah, upgrade in functionality, definitely, but then if you have a situation where you want something installed that wont affect others negatively, and your host wont install it, then it may be time to bail and look for a host that says yes, and not finds 100 ways to say no. We've installed things for people repeatedly, so long as they don't require a user to have root access or any detrimental affect on performance.
  15. Hiya BrowserBugs We dont have an "entry level" shared hosting, its simply just shared hosting, and you pay based on the space and traffic, simple as that. Every shared plan has the same features. Also, a VPS is not an upgrade to shared. Its a big shame that a VPS, which is naturally slower by design, due to being an operating system, within an operating system is considered by so many hosts as an upgrade when in fact its a step sideways. It shows you how oversold and restricted others shared hosting is when done badly. If somebody is new to hosting, then a VPS could be the worst thing they ever do, as they will now have to manage the website, the control panel and on top of that, the server itself. Not ideal. Feel free to give us a shout, maybe we can help... We've had a lot jump over since TSO came under GoDaddy's ownership.
  16. Hi Emily and welcome to WDF... One question you might want to take some time to answer is, what exact is it that you want to do? Are you a web designer, or do you want to become a middle-man, on call 24/7? To answer your first question: If you want to go into reselling, you essentially become 100% responsible for every aspect of a clients online business, from the simple things like creating and managing their hosting plan and billing them for it, ensuring you can turn a profit after paying for merchant accounts, billing software etc, right up to that call at 11pm at night to help somebody who has locked themselves out of a server or their email suddenly stops working and you have to troubleshoot it. Typically, it will happen at the worst times too, like when on the loo or on holiday or very late at night, when X customer decided to sit down and setup their new phone/tablet and got the password wrong, and now none of their devices can access their emails. That's just a few "tip of the iceberg" things that can and do regularly happen. The other side to it too that resellers never seem to consider is, "What happens to my client if anything happens to me?" As a reseller, the hosting company will not talk to them as you are the customer, so if you are in hospital or trying to take a break, you have to go somewhere that you have internet access at all times.. (Unless you like complaints and bad reviews) If your knowledge of hosting and server side technologies is very limited, then you might want to simply find a fantastic hosting company that you yourself can depend on, and simply recommend them to your clients, taking a nice big commission for each. That allows you to go anywhere, anytime, and if any of your clients have any hiccups, they speak directly to the hosting company and don't need to depend on you. It makes a great selling point for you too, in that you can demonstrate great integrity in placing your clients somewhere safe instead of trying to be their "Jake of all trades, master of none" when you tell them "I'll help you get your website setup at X company who will take care of the web hosting for you, and you own the website and the hosting account", with the keyword their being that they OWN the website and the hosting. Reseller hosting should really just be called "Multi-site hosting". Question #2: No, "Just doing it without knowing what you are doing is not wise. You would want to weigh up the pro's and cons first, take the time to learn about things like cPanel/WHM to name just one of a few, along with all the different hosting companies as there are loads, and some WILL put your reseller plan on some ropey underpowered server, or a slow as hell cloud setup sharing with tens of thousands of others (Quite a few of the big players do that). There are other issues to consider too like where will your sites end up, geographically speaking, as some people complain a lot about "Why is 40% of my traffic from Germany" (Heard this one frequently) when their sites are with one of the big players who have their servers in Germany only. You may want to consider, are you going to be able to take a call from an irate client who has locked themselves out of their email, or cant remember how to access their webmail, whilst your 12hr flight to Aus has just taken off? Question #3: This comes back to SEO. You should be hosting your clients websites as close to their audiences as possible. So if building sites for clients in both countries, who have their audience in their own countries, then you will want hosting in the UK and in AUS too, although AUS get their internet directly from Asianet and a few others, via a PLUTO and what would you do if on a long haul flight and one of them has an issue and cant reach you? They cant call the host if its all with your reseller plan.. Is it worth creating bad vibes with clients over something that generates so little revenue? Question #4: All your likely to get here is biased recommendations. For example, we're not a bargain basement hosting company, we're a premium hosting supplier to designers just like you, but, we DO support designers clients directly if the reseller is not available (Unlike any other host), but the sort of recommendation you maybe need is should you become a reseller or not... Given what you have said about your travels, I would recommend that your ideal situation at the moment would be to find a fantastic host (Like us) and make the most of the affiliate scheme, otherwise you will have clients calling you at odd hours of the night from each country, and you really couldn't be a "hosting supplier" who doesn't have a phone number and is not reachable 7 days a week. Was I biased enough? We have a lot of designers who do this, they concentrate on doing awesome design work, then let us handle the hosting and tech support for their clients. Works exceptionally well. We pay out 50% of a customers first annual payment too. Your welcome to give us a call or drop us a PM to ask about anything.
  17. Indeed, even our free SSL certificates with every cPanel account auto-renew, so there is no downtime.
  18. Hi Grant The only SEO disadvantages you could find are: Moving your website further away from your target audience, if your target audience is not global. Reduced server speed/page load times if new server is overloaded/oversold/slow. SEO Advantages? Quicker servers = faster pages = Better rankings :-) Find a host with servers closer to your audience = better rankings :-) Find a host who can talk to you on the phone, any day of the week and knows what they are actually doing = Better sleep at night :-) If the move is done correctly, the DNS update should take only 60 seconds, at most, and no holding page is required. Only name servers take several hours to propagate, but if the DNS records are managed correctly, you can migrate a site in seconds. SSL Certificates are now free too, or at least with us they are free, and auto-renew, so unless you have any specific needs for a paid SSL certificate, you may not need it at all as the free one from cPanel are just as good. Hope that helps... :-)
  19. 2 Ways you can do this... As a designer... 1. You can do it the easy way, and make yourself look good, and give yourself no headaches... 2. Try to get everything for nothing or cut corners, look like a complete amateur who doesnt know what he is doing, and lose business because of it, whilst building a bad reputation. At least if you do really want to follow option 2, as you have suggested, you wont be alone as there are a lot of "designers" following the path to nowhere. Heck we have picked up the peices for their clients countless times, often giving the work to our own hosting clients who we can actually trust to follow good practice..
  20. Hi Al Depending on how you do it, yes and no. This is far best discussed with your actual hosting company, and their setup :-)
  21. Dell Lattitude laptops are great, and perform really well on games... I have an E series 13", on a docking station, running 2 x 24" screens and its brilliant... You can pick them up on eBay for cheap with great spec too, $300 to $400 should get you a really good one, plus docking station to use when not mobile :-)
  22. As your in a bit of a bind... Drop us a note outside of this public chat and we can sort out a rather extended trial period at no cost if you want... Anything has to be better than suffering for so long and being skint because of it...
  23. Hi Chris Transferring all your hosting sites is straight forward and can all be done in 1 hit, leaving only the name servers to be updated. You dont need to do anything with the transfer as everything comes across in 1 go, all cPanel accounts mailboxes, everything. Our hosting is all cPanel on Cloud Linux, so you wont have any issues with the transfers.. We do it at a time to suit you, ideally late at night, then you switch the name servers over and your clients are none the wiser their website has moved :-) Cost wise, we ONLY do "per-month" pricing. No asterix's, no catches or "only if you signup for X years in advance", just plain, simple 1 price, 1 plan, 1 frequency and you multiple your reseller plan as many times as needed :-)
  24. Depends on the size a\nd types of websites, but 200 would be the absolute limit if they were all small brochure style websites doing not very much.. Average is about 100 to 150, we move things around from time to time as peoples websites grow and get busier, so our rule of thumb is never to load a server past 25% of what it is capable of doing, so that if the poop hits the fan, it wont affect anything. Its much easier to provide stability and quality with everything in smaller groups too. Waiting 8 months to find a new host though does sound like more punishment.. Could cost more than its worth in downtime? Thats 8 months where your rankings and headaches could both improve for the better.. Was probably them who were pestering us to buy WESH UK then, not long ago.... Told them to mind their own business and leave us alone :-)
  25. That is where the headaches can start, because "Most" oversell. American hosting is rife with overselling. Its like all things, if you want cheap, you get less... So you save a few pounds a month on the hosting, but you then loose far more in hourly time dealing with the hassles that come from that, and also, potentially, the lost business from blacklisted servers where you cant send emails as they all bounce and/or hosting that is so far away from your actual audience that it doesnt rank at all for any search terms or performs so badly Google just refuses to touch it. Heart Internet for example, you will find several thousand+ per IP address, but yes, 850 is not good, far from it. I've yet to see a Heart server that has less than 1500+ on it.. The more you share with, the higher the risk you take basically, and alongside that, the lower your resource allocations are going to be, so CPU, Memory and other resources are going to be far smaller. Plus of course, if its so cheap, then where does the money come from to pay support staff? Well, as seems to be the case with quite a few now, it doesnt, they outsource the support to people who dont even work for the host, in Asia... If any of our guys put that many websites on 1 server, they better be sure they have another job lined up, because it would be the last thing they ever did :-)

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