Hi

 

I was hoping somebody could help me.

 

I have made a website for a friend and transferred the IPS tag and changed nameservers, This has resulted in my friend not receiving emails. Their email address has always been enquiries@domain.co.uk which sent emails to their blueyonder email. The domain is now hosted with Godaddy, How do I get emails sent to enquiries@domain.co.uk to appear in their blueyonder inbox?

 

I found the following settings on Virgin Media for Blueyonder, how to I input this into Godaddy and is the information below the necessary information to do this?

 

Type of information

Settings to enter

Sending mail (SMTP)

SMTP server name

smtp.blueyonder.co.uk

SMTP SSL

Enabled

SMTP port

465

SMTP authentication

Enabled (or 'Password' on Macs)

SMTP username

Full email address, e.g., richard.branson@blueyonder.co.uk

Receiving mail (IMAP4)

IMAP4 server name

imap4.blueyonder.co.uk

IMAP4 SSL

Enabled

IMAP4 port

993

IMAP4 authentication

Enabled (or 'Password' on Macs)

IMAP4 username

Full email address, e.g., richard.branson@blueyonder.co.uk

IMAP4 SPA (Secure Password Authentication)

Disabled

Receiving mail (POP3)

POP3 server name

pop3.blueyonder.co.uk

POP3 SSL

Enabled

POP3 port

995

POP3 authentication

Enabled (or 'Password' on Macs)

POP3 username

Full email address, e.g., richard.branson@blueyonder.co.uk

POP3 SPA (Secure Password Authentication)

Disabled

 

There are a couple of way to do this:

 

1. On your Godaddy account you could set up an email "forwarder" so any email to their domain simply gets sent to the blueyonder email account as well.

 

2. You could set up "MX records" in the domains DNS records that routes all email directly to blueyonder, bypassing Godaddy's servers.

I already set up an email with Zoho that forwards to their blueyonder email but some emails do not get forwarded, zoho fails the forward mail with the following:

Technical details of the failure:
Wrong state!

 

So what would I put in Godaddys DNS records so emails sent to their custom domain go straight to blueyonder?

 

Thanks