Everything posted by itc
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Web Development Software
for simple text editors, have you tried using PSPad? I find it way better than Notepad++ for some reason..
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Cold Calling vs Mailshot
for small targeted campaigns: a personal approach and a hand-written address on the envelope ensures that it will at least get opened and looked at (:
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CloudFlare - What do you think?
Is there anybody with experience using CloudFlare? What do you think? I think that the concept is quite cool, but I don't know how smart it is to trust them with my sites as I don't know how good it all is. I like how it's so much more than a CDN and how they offer a variety of cool features. Not to mention there is a free plan...
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Abusive customer wants domain name
realistically, you can't ask that from most customers. you might be working in a part of the market where the customer is knowledgeable in this kind of thing, but what if you even have to explain what the terms "domain" and "hosting" mean? this creates a problem. also, if you ask the customer to do stuff that they don't understand (even if they get why it's good that they do it themselves) it might put them off from using your service, thinking that you don't offer the "complete package", etc. btw, surely there is a topic discussing hosting packages and resellers. anyone can get a reseller account for relatively the same price as their shared hosting and it will do the job just fine.
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Retraining myself
start reading smashing magazine for tutorials you can go to webdesign tuts or to wp tuts this is just off the top of my head but there are loads of great resources out there...
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Suing because of domain name.
lol I like that solution, although .com .net .org are exclusively regulated by the US which again means that his claim might hold water if there is a registered trademark.
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Abusive customer wants domain name
the best practice is to have a reseller account with your favourite hosting company. you can initially set accounts up for your customers and later, if necessary, you can give them the whole thing to manage themselves and bill them accordingly for domains, hosting, etc. it would be their responsibility to transfer their names and website if that's what they want. this is also perfect for you, because a separate hosting account ensures the security of your other projects and it detaches their activities from a legal point of view