April 15, 201016 yr Can anyone recommend any software to keep track of our clients contact details and support hours used and owed for clients? We are starting to grow and it is a concern we need to keep on top of. Many thanks!
April 15, 201016 yr Have you had a look at Fresh Books? http://www.freshbooks.com/ It's a very good tool to use
April 16, 201016 yr Can anyone recommend any software to keep track of our clients contact details and support hours used and owed for clients? We are starting to grow and it is a concern we need to keep on top of. Many thanks! Hello, I think you need http://www.thevisionworld.com/ to keep a track of your client details and their email support history. Its good software worth a look.
April 16, 201016 yr Vision is a helpdesk... We use a CRM called SalesForce, Amazing bit of software and can do all of the above... Look at the Small Business Edition. You can also look at ActiveCollab which we also use, its a project management software at heart but it can expand to do what you want
April 19, 201016 yr www.projectbubble.com say you have a project in place you can set hourly rate/day rate and start a timer, for each task/milestone to the project then whenever needs be click send invoice, and its off to the client who you select from a drop down menu from you're clients list You can also do fixed projects as well the timer is just an option.
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