November 6, 200817 yr Hello all, I have a problem with DreamWeaver CS3. For some reason the FTP transfer is now taking forever and also timing out. I did change the Preferences in the SITE to 30 seconds from the 2 seconds that it was set for, but the problem still seems to exist. I can upload easily using FETCH for Macintosh but that is much more time consuming since it involves uploading each and every illustration, thumbnail and article separately. With Dreamweaver I USED to be able to upload an entire page with all the dependent files in one operation. Now it is peculiarly wonky. If I were to uninstall Dreamweaver and reinstall...would I lose all the pages and have to upload again? I have all the graphics for all six websites I manage in folders on my desktop and all the sites are running well on the internet. I am just afraid to lose everything if I reinstall. Any suggestions will be welcome, and thanks in advance.
November 7, 200817 yr If you were to uninstall and reinstall dreamweaver, you would not lost any of your data. However, you would lose any preferences, and anything that you have changed within dreamweaver. If this is not much, I'd say go for it!!! Everything will be the same, the only thing would be you'd have to redefine your sites within dreamweaver, and other preferences. Good luck solving this problem, hope that helps Regards, Brendan
November 7, 200817 yr yes you would have to redefine your sites, or you can save them before you uninstall just go to manage sites... export... and just import the same way when its reinstalled
November 7, 200817 yr Author yes you would have to redefine your sites, or you can save them before you uninstalljust go to manage sites... export... and just import the same way when its reinstalled
November 18, 200817 yr Hello all, I have a problem with DreamWeaver CS3. For some reason the FTP transfer is now taking forever and also timing out. I did change the Preferences in the SITE to 30 seconds from the 2 seconds that it was set for, but the problem still seems to exist. I can upload easily using FETCH for Macintosh but that is much more time consuming since it involves uploading each and every illustration, thumbnail and article separately. With Dreamweaver I USED to be able to upload an entire page with all the dependent files in one operation. Now it is peculiarly wonky. If I were to uninstall Dreamweaver and reinstall...would I lose all the pages and have to upload again? I have all the graphics for all six websites I manage in folders on my desktop and all the sites are running well on the internet. I am just afraid to lose everything if I reinstall. Any suggestions will be welcome, and thanks in advance. I don't know if it will help, but I just resolved an ftp problem with Dreamweaver CS3 that I had never experienced in 6+ years of using it. I couldn't connect on a site that I'd had no issues with before. I tried all sorts of different parameters, and out of desperation took out the leading "ftp://" in the host address. Bang - got right in. I know your issue is long connect times, but it's worth a try. Happy hunting.
November 18, 200817 yr Hi, This is a common problem. Firstly, if you uninstall Dreamweaver you will not have to redefine your websites. You will only have to do this if you format your PC. Anyway, you don't need to reinstall. Dreamweaver has a bug that sometimes slows down uploading or completely stops it all together, this has still not been fixed in CS4 either. Anyway, it's easy to fix. Go to your site properties by going to 'Site' > 'Manage Sites' and then select your site and click 'Edit Site'. Now make sure that the 'Advanced' tab is selected and click on 'Remote Info' and 'Testing Server' respectively. OK if the check box 'Use passive FTP' is checked, un-check it and try uploading. If it is un-checked, check it and try uploading. This should fix the problem. If it doesn't their may be another issue. Hope this helps.
November 18, 200817 yr You know, I have been using DW for years since version 4 I think. It has always been a problem! - You're probably better off using some FTP enabled file sync tool like FileZilla or something. I use a Mac so I wouldn't know what software, but there is loads of freeware ftp sync clients out there. It will mean switching between DW and your ftp sync tool, but it will be much more stable.
November 19, 200817 yr It's also worth checking you have enough disk space on the account you're uploading to. If it's full FTP transfers will just stop.
December 19, 200817 yr Check whether the Application Layer Gateway Service is running locally on your PC, or possibly remotely on the Server. I was constantly (and reliably every time!) getting errors such as "Connection to the remote host has been lost. Click refresh to connect.", and "An internal FTP error has occurred", often partway through the sync process, which would result in inaccurate files selected for transfer. I've been scratching my head for a couple of months now thinking it was a problem with Dreamweaver, removing the main DW cache file, and even re-installing the software. Something changed but I just didn't know what! Now in hindsight I think it may have coincided with installing new anti-virus software. Our web Server is under our own control, and is a Windows 2003 server, so this may not be applicable to some peoples sync problems, i.e. this is a Windows problem, not necessarily Mac or Linux. Turns out its because the Application Layer Gateway Service had become enabled/running on my PC, possibly by something like Anti-virus/Firewall software. Check in Administrative Tools -> Services. Normally this Service is set to Manual startup, not Automatic, which means it does not normally run, but can be started if required by some piece of software. I have now set this to Disabled since not having the service available didn't seem to affect any other software. It is intended to perform port-mapping for firewall/gateway in FTP Active Mode. It still seemed necessary to Recreate Site Cache in Dreamweaver for most sites, and to turn FTP Passive Mode back on (I had previously turned this off in an attempt to make it more reliable, but it seems that Passive Mode works properly again after turning the Application Layer Gateway Service off). Hope this helps other folk with similar problems. I did some research on the ALG Service. Reading up on it and talking to one of the engineers here it seems that you should not normally need this service (which does port mapping and allocation in relation to the firewall gateway). Something on my PC turns the ALG service on (its set to Manual - not Automatic normally), so I tried disabling and re-enabling all sorts of software items and rebooted about 20 times to see what it might be, and checked the Event viewer to see if I got errors if I Disabled ALG Service, but nothing complains, so I have Disabled ALG Service on my PC. I am still at a loss as to what is causing ALG to startup, and I am suspicious of AVG Anti-Virus, but I cannot disable it due to company policy (they control it) to prove this definitely. Anyway after rebooting my PC (to be quite sure), the ALG Service is prevented from running on my PC. Now Dreamweaver works like a dream syncing with the remote site on the Windows server with Passive Mode. So check whether something is starting the ALG Service on your local computer. I have read forum topics of many, many people having problems with DW Sync, where Passive Mode is suggested as the fix. Yes, its true Passive Mode is the better option to use, but if the ALG Service has become enabled it can screw things up on some Windows Server web-space with FTP. Its worth checking anyway!
May 20, 200917 yr Hope this helps other folk with similar problems. Yes it did! Thanks. I was tearing my hair out trying to fix this. If I set up and tested the connection in Manage Sites it worked but as soon as I tried to upload anything it failed. I disabled ALG and used passive FTP. Apparently according to this site it isn't needed after Service Pack 2 installation.
May 20, 200917 yr Yes it did! Thanks. I was tearing my hair out trying to fix this. If I set up and tested the connection in Manage Sites it worked but as soon as I tried to upload anything it failed. I disabled ALG and used passive FTP. Apparently according to this site it isn't needed after Service Pack 2 installation. Thats good news Patski, glad it helped you. I considered your notes, and on reflection I think the ALG must have been running for a very long time on my PC, before I even installed SP2, then SP3, and so ALG was probably operating at the time we acquired our new remote Windows Server for our web space, and it was only then that I began experiencing the problems with Dreamweaver's FTP. But why just Dreamweaver? WS_FTP and other FTP programs which I also use never seemed to have any problems. Maybe they just do things in a much simpler way, whereas Dreamweaver is attempting to be more clever with its Sync features.
October 6, 201213 yr Anyway, it's easy to fix. Go to your site properties by going to 'Site' > 'Manage Sites' and then select your site and click 'Edit Site'. Now make sure that the 'Advanced' tab is selected and click on 'Remote Info' and 'Testing Server' respectively. OK if the check box 'Use passive FTP' is checked, un-check it and try uploading. If it is un-checked, check it and try uploading. This should fix the problem. After a day of tearing my hair out I followed this and it worked, my issue was uploading only put the filenames but the HTML document contents were blank. Thanks for the post
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