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If a site I designed and built is hacked am I obliged to fix it free of charge?
Yeah I see what you mean. But for me personally its the cms I am familiar with and have been using and making templates for for years. I have used Joomla too but I find that a bit less user friendly and with less functionality in terms of plugins etc.. I think its probably just laziness. Rather than have to take on an unfamiliar cms people just stick to what they know, even if they end up being hacked. teodora - thanks for that plugin you recommend. I will try that..
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If a site I designed and built is hacked am I obliged to fix it free of charge?
No it was an informal agreement to build a site. Nothing legal signed by either me or the client. I don't know why the site was hacked or the reason that it now has a permanent link for online casinos. I have searched the database and individual files and I have concluded this spam has been inserted either remotely or through some kind of disguised code. It is also difficult to pinpoint because it disappears whenever I login to the admin of the site. So I can't simply go through plugins to find it. I gave the client a login on completion of the site and let them do their edits. I was not paid to be webmaster of the site. I do not host the site. My friend gave me a good analogy on the matter: 'If an artist is commissioned to paint a picture for someone and someone afterwards comes along and throws acid on it. You cannot hold the artist responsible.' Whilst I will say I should have taken more precautions and dedicated some time to security (you live and learn). I am not legally obliged to fix anything without payment. Especially as in this case it means I will have to pay someone else to fix it. That it seems is most likely anyway. I have said I will continue to try and help as goodwill. But have recommended the customer use this: http://quttera.com/anti-malware-website-monitoring-signup (that is what I would do if it was my own site). This customer has been very cheap throughout building the site. They quibbled over every last bit of extra design I had to do (very fussy). They persuaded me against my better judgement that several hours of extra edits could be included in the original quote. In other words I have been very kind and not charged nearly as much as I could have so far. This is why I am not particularly happy to 'go the extra mile'.
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If a site I designed and built is hacked am I obliged to fix it free of charge?
Hello, I have had one of my Wordpress websites hacked. I don't know if the reason is my own lack of updating/weak passwords. Or whether it is the persons own computer having a virus or the server (which is not owned by myself) having some sort of security leak. I am suspicious of the server the site is on. because most of my own sites hosted by myself have not had any issues at all. Anyway I was wondering; if the site is hacked is it my obligation to get it fixed free of charge and should the customer be rightfully angry with me? thanks..
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Barclaycard E-Commerce eDPQ w/ WP E-commerce Problem
Yes I agree. I have sent them a support ticket..
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Barclaycard E-Commerce eDPQ w/ WP E-commerce Problem
Hi I have recently purchased this plugin for my WP e-commerce store (with gold cart plugin). I installed the plugin, which is recommended on Barclaycard's site. Everything appears to work fine and the transactions even process with the bank. However when you are re-directed to Wordpress It simply displays a page that says: "Transaction Results Sorry your transaction was not accepted.Click here to go back to checkout page." I think there is a slight error in the code somewhere. As with this plugin the transaction is processed away from the wordpress site and then redirects back. It is obviously not receiving the message that something has been bought. I am thinking maybe there needs to be a slight edit to the code in GoldCart or WP ecommerce? I have setup the Barclaycard backend till I am blue in the face and that part seems to have been working all along anyway as transactions are processed and emails sent. Any Ideas what code I need to edit?
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Barclaycard E-Commerce eDPQ w/ WP E-commerce
Hi, I have a client that I asked to setup an e-mechant account. They went to their bank and got a Barclaycard eDPQ account setup. I had suggested some easier options, in particular Paypal but.. hey ho. Anyway I need a compatible plugin for the WP e-commerce system that will link in the eDPQ to the system's payment gateway. I already have Gold Cart. Is there anyway to integrate it to that? I have already found this. But it is expensive and I don't even know if it will work considering I wish to keep gold cart installed (due to some of its features). I am thinking of just suggesting to my customer to setup a less obscure e-merchant service since this is seemingly a pain in the neck. Thanks for the help!
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Problems with my clients email address blocking contact form
Ahh.. I checked out the error: "550 - The requested command failed because the user’s mailbox was unavailable (such as not found)" Since its a new business he might not have the email address yet. Sorry for my laziness feel free to delete this thread (although it may help others).
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Problems with my clients email address blocking contact form
I am using a simple php contact form on one of my clients websites. Problem is - his mailbox won't accept it. I think last time I had a problem someone mentioned changing permissions on the email server. Here is the error email I received: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more ofits recipients. The following addresses failed: <********.com> SMTP error from remote server after RCPT command:host mail********.com[***************]:550 Blocked. I have had this problem with contact forms before and its one of those areas I like to avoid looking into. However I need to learn what the issue is sooner or later as its becoming a common problem.. I am sure many of you here know what is going on, thankyou.
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Possible Scam from a 'Sub-contractor'
Thanks I appreciate it. I think this has been clarified now for me. I don't know how these cretins sleep at night, but oh well lol.
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Possible Scam from a 'Sub-contractor'
I think it was the psd files I sent. I have checked and they haven't been used on the site they were asked for. Maybe this person is using my design elsewhere?
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Possible Scam from a 'Sub-contractor'
I see. Well I have it in perspective now. I don't want to go to court, it would be difficult anyway. I just wondered why this person is messing me about. They don't benefit out of it themselves from what I can see. I didn't know contracts were so important. I usually go on trust alone. Naive as that may seem I haven't had many problems up to now. If it is normal practise to have a contract involved then I will try and make sure everyone I do a site for signs one from now on.
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Possible Scam from a 'Sub-contractor'
Hi, I am a little conufused about the actions of a bigger designer that sub-contracted me to deal with some of their spillover. I met the person in question. They seemed pretty nice and liked my work and were keen to help me etc... Since then I have had sporadic 'work'. The only problem is that I will do some pre-lim designs and agree a quote and then the work never materialises. This has happened 3 times in sucession. Each time I am rather cheesed off as I work hard on a potential design on Photoshop send it over then no further word.. As this has now happened for the third time I really am smelling a rat. I think there is some sort of scam. What I do supply each time is neat and website ready designs. Is it possible this salt of the earth person is just using me to get free design work? The reason I would doubt this is that the sites that I was briefed for in all cases never went online anyway (the excuse each time that the client never went ahead). Its plausible the client dropped out or was inefficient as you guys probably well know a lot of clients are about as useful as a square wheel when it comes to finishing jobs. If this is a scam I am guessing this rogue designer is using my artwork elsewhere. I have given most of the facts, what are peoples thoughts? Since being in the business I have learnt fast it is full of charlatans.
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Is Attracta any good for SEO?
This is more or less what I thought, there seems to be no quick fix for SEO hence why I find it a pain.
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Is Attracta any good for SEO?
Not at all. I am no expert on SEO I find it rather tiresome in comparison to designing and I have not been doing this for very long. No need to be condescending not everyone here is an SEO veteran you know.
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Is Attracta any good for SEO?
I want to get some sites into the first page of search engine listings with more of the keywords I am using for these sites. Attracta offer lots of services but most of them are expensive to say the least. Is it worth it? If not what is a good way to get a trade site further up the listings fast and cheaply. thanks