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Can't access Dashboard

Featured Replies

Hi

 

One site I passed on a year or so ago is having issues with accessing their dashboard.

 

After log in, they only get the following error;

Fatal error: Access level to _WP_List_Table_Compat::get_column_info() must be public (as in class WP_List_Table) in ........ on line 113

 

 

I opened the list-table.php page via FTP and can't see what needs correcting? The content of this php page seems default and looks identical to other installs I have?

This may have been caused by a failed upgrade from within the WP admin pages. Back up everything and upload a fresh copy of Wordpress via FTP.

  • Author

Hi Folks - Thanks for your time to respond. It does seem to be a failure of an upgrade.

 

I checked the plugins first to see if it was a compatibility issue by switching them off via FTP one at a time and that didn't do anything. I then reverted to the default 2014 Theme to see if it was my theme, but again nowt.

 

So it does look like I need to manually upload V4.0 via FTP, though I have not done this before. So should I do the wp-admin folder folder first and if so, should I delete the server copy first? I also assume I don't need to upload the wp-content folder?

  • Author

Hi

 

So the issue was a failed WP upgrade to V4.0

 

After all the above, I downloaded V4.0 and then manually uploaded the wp-admin folder/content only. This resolved the issue and site access to the dashboard was regained.

 

Only concern now is to see if it will auto upgrade correctly through the dashboard - or it's back to FTP again and not using 4.0.

Edited by DaveyL

Hi

 

So the issue was a failed WP upgrade to V4.0

 

After all the above, I downloaded V4.0 and then manually uploaded the wp-admin folder/content only. This resolved the issue and site access to the dashboard was regained.

 

Only concern now is to see if it will auto upgrade correctly through the dashboard - or it's back to FTP again and not using 4.0.

 

If the auto-update fails again, you will need to check if the /upgrade folder has permissions set to 777. Usually, the updater will tell you if an installation has failed. Always make sure you're on a stable connection too, if the updater fails because your internet drops out, it can be problematic.

  • Author

Good shout Jack !

 

Just checked the upgrade directory and the 'wordpress-4.tmp' folder shows RED and CHMOD state 775 (so do the wp-admin and wp-includes directory within this.

Edited by DaveyL

Some folders and files will require stricter permissions, so be careful not to set the whole system as 777.

 

There's a plugin that scans your files and folders to check if they're the right permissions.

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