Can anyone help. DOn't want to sound dim but I'm a compelte amateur had a website built by a friend of a friend. He's run off with my moeny after giving me c panel access but there are things I haven't a clue how to change eg some code showing on "treatment" pages and I also want to change the photo on the home page. I have admin access with wysiwig and I am comfortable populating categories and treatments. I bought the domain name from webhosting uk.

 

Don't laugh - will they be hosting this? This guy has told me nothing - given me access but it's in code and I haven't a clue.

 

My question is should I and could I start again, using the same domain name/hosting and try to do it myself with one of the companies out there like webeden?? Or can anyone help me with the problems on the site? Don't really want to spend much mre money.

 

HELP!! This has been going on since March and I'm desperate!!

 

LATEST ADDITION TO THIS - I HAVE A BRAND NEW WEBSITE AS THE RESULT OF POSTING ON HERE. THANKS SO MUCH, MICHAEL ROBSON - YOU'RE A STAR!

Edited August 31, 201016 yr by jules06

the site appears to be hosted with webhosting:

 

TraceRoute to 109.75.171.120 [www.lavieenrose-sheffield.co.uk]

 

Hop (ms) (ms) (ms) IP Address Host name

1 18 21 30 72.249.128.105 -

2 15 6 6 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net

3 7 39 6 4.69.145.76 ae-2-70.edge2.dallas3.level3.net

4 90 47 60 4.68.63.222 ntt-level3-te.dallas3.level3.net

5 53 58 17 129.250.2.153 ae-2.r20.dllstx09.us.bb.gin.ntt.net

6 142 54 41 129.250.3.43 as-1.r20.asbnva02.us.bb.gin.ntt.net

7 68 60 49 129.250.2.8 as-0.r21.nycmny01.us.bb.gin.ntt.net

8 59 124 135 129.250.2.159 as-0.r23.amstnl02.nl.bb.gin.ntt.net

9 141 133 340 129.250.4.134 po-1.r00.londen03.uk.bb.gin.ntt.net

10 128 136 124 129.250.2.78 po-2.r00.londen03.uk.bb.gin.ntt.net

11 145 588 141 83.231.148.19 -

12 153 158 169 83.231.148.19 -

13 128 150 137 109.75.171.120 nottingham.webhosting.uk.com

 

 

When you registered the domain did you pay for hosting or did your web guy do that? If it's the former then you've probably got something to go on and get the site fixed.

 

I guess there was no contract?

 

The changes you mention are pretty easy to correct and it's beyond me why they've not done it.

 

First thing I'd do is in cpanel to change your password to access the cpanel. Then contact the guy to ask if they are going to complete it and, if not, that you will go elsewhere and any changes made to your site will include removal of his name from any credit.

i can help you if you want please pm to let me know

Thanks so much guys for all your kind PMs and offers of help.Coming on here was the best thing I could have done.

 

Last week I took Michael Robson up on his kind offer to build me a new website at a very reasonable price. Today it's gone live!! It's great and he's ended what for me has been 6 months of anger, frustration and stress. So a big public thanks to Michael and everyone else who offered help.

 

Jules

 

x

Thanks so much guys for all your kind PMs and offers of help.Coming on here was the best thing I could have done.

 

Last week I took Michael Robson up on his kind offer to build me a new website at a very reasonable price. Today it's gone live!! It's great and he's ended what for me has been 6 months of anger, frustration and stress. So a big public thanks to Michael and everyone else who offered help.

 

Jules

 

x

 

Hi Julie,

 

Thank you for your kind words. I'm glad you like what i have provided.

 

Michael