Hi everyone! I'm new to this forum! In fact this is my very first forum! Forgive me if this is not the appropriate place for my post.

 

I coded a site for a client and he sent screen shots of errors in FF3 when running Vista. I've tested the site on multiple machines running the Vista and FF3 and I'm unable to replicate the errors. My client has cleared his cache and is still seeing problems. Help!

 

Is it possible that something on only his machine is causing the errors? Can multiple tool bars and add-ons cause sites to render improperly in a browser?

 

This is the site and this is the screen shot he sent me.

 

Any feedback is greatly appreciated. Thank you!

I just wrote a long post and exited by accident, first the image here: http://g93xm.w9abs.s...nshot_error.jpg, he's using toolbars which shouldn't affect it, your site should just move down, i've tried multiple toolbars and cannot replicate the problem so it's maybe something on his end. However, it's still your issue to fix, could it be a quick fix such as modifiying the background image?

 

I tried to see if your code was valid and got a shock, 475 errors and 95 warnings, that's quite a lot buddy!! Have a wade through all of that and see if the problem is within that.

Thanks for the feedback! Validating is definitely a great suggestion. The design is coded on top of shopping cart software, so it will not validate with the dynamic content. When I remove the html and CSS from the software and run it through a validator, everything validates (site without shopping cart software). What should I do next? Should I just try coding it in a different way? I've never come across an error that I wasn't able to reproduce.

The design is coded on top of shopping cart software, so it will not validate with the dynamic content.

It won't matter, see http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.thecompletesleeper.com%2F for validation of your home page.

 

90% of your errors can be easily fixed...

 

Your code comment format should have a lot less dashes, 2 either side, ie

<!-- my comment -->

You're using XHTML so you'll need to close tags, <br> should be <br /> etc

Missing ALT attributes

Missing quote marks, eg border=0 should be border="0"

 

Work your way through your templates, doing a bulk find/replace in your code editor will cut your work right down, eg replace all <br> with <br />

Thanks for the feedback! The dynamic content shouldn’t matter if the code that’s generated by the shopping cart software is valid, but unfortunately it’s not. I only have access to the template html file and template style sheet with this software. I’ve gone through these files to make sure the code is valid. When I run them through a validator without the shopping cart software, they pass (html valid and css valid).

 

I'm trying to follow up with this client to see if fixing these errors have made a difference on his end, but he hasn't been answering my phone calls...

Thanks for the feedback! The dynamic content shouldn’t matter if the code that’s generated by the shopping cart software is valid, but unfortunately it’s not.

And that's part of the problem, the bit you can't control! Unfortuntely the shopping cart looks quite substandard in the code it outputs, there's very little you can do about it. In this day and age there's no reason a commercial product should be outputting crap code, most other cart developers have got up to date