Everything posted by NoViceIT
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Magenta Admin Panel - change product help
Hello, I'm having a bit of a problem figuring out how to use Magenta Admin Panel. See attached image: How can I change the wording 'Please select a colour, then a size'? How can I number the colour option so it looks like the size option? Thanks Paul
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Magenta Admin Panel - creating attributes and new colour products for existing Configurable Product
Hello there, sorry if this posted in the wrong place (did a search and a lot of Magenta enquiries were just put in here). I recently started to edit a friend's website using the Magenta Admin Panel. One of the changes he requires is adding colour options for a garment that currently only has sizes. I have figured out how to create a simple product (because I understand I have to create a simple product for every variation - t shirt xxl blue, t shirt xl blue, t shirt l blue, etc) and how to assign attributes to a set that that product uses. I've created one product and then tested this product on the website to see if it shows both the size and colour but it doesn't appear to show the attributes. I've watched and read a few dozen articles in the few last days or so and they haven't gotten me any closer to figuring this out. There appears to be many versions of Magenta and the videos and guides show me things that I can't see in the admin panel. Magenta ver. 1.9.2.3 When I try to add an attribute to an Configurable Product that already exists ('Manage Attribute to ECP' - I presume), this only shows me five options and doesn't show the attribute set I created for colour and size. The five options include both colour and size (and the product in question already has size on the website) as it happens so I've added 'colour' by this method but the only option this then gives me is 'black' which is the default colour on the 'colour' attribute. I believed this was because I'd only created one simple product which I had set as black so created another one with a different colour and that hasn't changed anything. Think this is a moot point as I I've been having trouble linking the simple products I've created to the configurable product as they don't appear in the list at the bottom of 'Associated Products'.. I can't even search for them. So in summary, I don't know how to create attributes, attribute sets, simple products, configurable products.. banging my head against a wall.. What my friend essentially asked me to do is add colour options for various clothes he's selling but the original items didn't have any colours to choose from, just sizes. I did this quickly using 'Custom Options' on the left in the manage product page but this makes the format look different: Original format: 1. Size * 2. Colour * Custom Option format: 1. Size * colour Doing it this way makes it far quicker to add colours but makes it look a bit crap. The 'proper' way is to create Simple Products and then link them to the Configurable Product but I can't figure out how to link them. Even if I could, I can't figure it to add Size and Colour to the new Simple Products I've made. So I've been going down the rabbit hole creating Attribute Sets and naming them after the product and I'm a bit lost with it all now. Hope this makes some sense. Thanks
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Updating a website - liability
Thank you for the reply. My friend tried to give me the admin logins but nothing he gave me was correct for me to login. This is when I have contacted the company to ask for the admin logins and they've insisted on me signing a disclaimer before they will give me the logins. It seems that my friends doesn't just pay this company for maintenance but for also hosting his website on 'their' server that I guess they rent from 34SP.com. He's great at business stuff but really struggles with this. I'm trying to get him to push back at the company but he doesn't know what I'm talking about when I'm trying to explain these aspects of the company.
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Updating a website - liability
Hello there Sorry for having my first post being a question and being in the wrong place but I didn't know exactly where to put this.. Recently I was asked by a friend who runs a small business for some help in updating his website. He runs a small business and isn't very astute when it comes to IT or anything that runs off electricity. He originally paid a company to design and build his website using Magento and he has been paying this company several hundreds of pounds since to do very incremental updates to the website (such as change a price, add an item, arrange a sale and so on). This company has typically taken a while to do these updates, charged a fortune and have updated prices incorrectly a few times which has cost his business hundreds of pounds with stock being sole at dirt cheap prices. He told me he has had constant difficulty with this company when it came to having things changed on the website and feels that the company might be taking him for a ride as they know he doesn't have a clue about it.. I asked him why doesn't he just get the logins and I can show him how to update it himself. I have no experience with Magento, my html coding experience is fairly old but from what I've read about Magento it seems fairly straight forward. I have contacted the company on his behalf (who designed the website) and have asked for the admin logins and they have said that before they provide them they want me to sign a disclosure in case anything goes wrong with their 'server'. I asked my friend why they are talking about their 'server' as I researched that the website was being hosted by 34SP.com and not themselves; he didn't have a clue about this, I'm not sure why I asked him. I asked the web-designer what they meant by their server as I could see it was hosted elsewhere and the contact told me the server is a VPS hosted by 34SP.com and the responsibility for its maintenance is with them and to have someone who they don't know work on it is obviously a risk for them. I completely understand that it I was to make an alteration to the website that would essential break it, that wouldn't be on this company to fix; what I'm not happy about is signing a disclosure stating that if anything goes wrong on the server (as other websites are hosted there) that I would be responsible for the lot (especially as I would have no way to prove that any damage done was as a result of something I did to my friend's website). The logins he has given are only for his website, so I'm not sure what they are on are on about damage to the server, beyond viruses being viruses. They have asked me if I have any experience with Magento or eCommerce web development (I don't), however Magento is Open Source and they are a lot of things out there can use to learn how to update the website; as stated the updates are very minor, change item prices, colours.. in fact the most complicated aspect of this is adding euros as well as pounds on the website. I've spoken to my brother about this situation, who is an IT technician but doesn't work in this area specifically, and he suggested maybe looking at moving my friend's website off this company's server so negating the risk that alterations would effect other businesses currently hosted on this company's server. Sorry for the long post but just after a bit of advice. Part of me thinks they are covering their backs and part thinks that they are trying to put the frighteners out there are they charge crazy fees for a few hours work. Thanks Martin