OldGuy
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OldGuy got a reaction from rallport in Advice with an over demanding client on a £260 website project.I'm not sure about building an empire maybe just a small dwelling [emoji23][emoji23]
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We were talking about this the other day, it's funny how few industries this happens with really (other than food). I have a friend who's a vet but it doesn't mean I ask her to give my cats injections when she comes over. A neighbour runs an auction house but I don't ask for cheap art
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OldGuy reacted to heylouise in I need clientsAll good ideas. Thanks all.
The women's networking circle is providing me with some good contacts, but not quite enough to sustain me if I want to do this full time.
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OldGuy got a reaction from fisicx in Advice with an over demanding client on a £260 website project.Very nice post Moe.
To be honest I've explained everything to him on multiple occasions now. It seems the only experience he has had previously with websites is Wordpress and I'm sure he thinks that scratch writing code is the same as clicking "add new plugin" in Wordpress, I think this is where the problem lies coupled with him being one of those people who "knows it all"!!
The good news is that he has begrudgingly sent payment today. The not such good news is he's sent me a huge email complaining that "I m not prepared to help him" and "he feels let down" and is planning to move hosts!! Go figure [emoji848].
So I've politely told him no problem he is entitled to move hosts, but he cannot use any of the extra graphic work that I'd done for free, or my scratch written gallery code.
I'm still awaiting his reply.
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It sounds like he's either a really ****ty friend, or doesn't understand the amount of time that goes into this project. In my opinion there are 2 logical choices to go with at this point.
1. Make him understand how much work you are actually doing for him. Break down the different steps that went into making his site and estimate the amount of time you put into each step and add it all up. First show him how much time you put in before the changes. Say this comes out to about 17 hours, that means you are charging him 15/hr for the base site which is already a very discounted rate for a good web developer. Then add it up again, including the time spent on the extra work he's requested AFTER you finished creating the site you both have already agreed upon. Say it comes out to 30 hours, you are now doing work for him for less than 9/hour.
Make him understand that you didn't pull this time out of your ass, you could have been working on another site and charging your normal rate instead. Say your normal rate is 25/hour, you essentially gave him 750$ worth of your time for 260$. That is a HUGE favor.
People who don't know how it works think programmers and web developers can just magically create software whenever they want with no effort, they don't understand how much of your own time(and since time=money especially for a freelancer), how much of your money, goes into such a project.
After explaining that, ask in the nicest way you can why he feels entitled to even more work for no extra charge. If the situation is as you say than he either won't have a reason and will accept that he's getting more than he deserves and should be happy, or will explain the reason why he feels entitled to more, at which point you can address that based on what he says.
2. Or, if you can afford it, just drop him as a client because people like that aren't worth the aggravation. This option might be more complicated since he's your friend, but you can decide if this is a good choice for you based on your situation and your friendship. It may actually be the best way to prevent this from effecting your relationship with the person.
Sorry I'm in a rush I hope that made sense
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OldGuy got a reaction from fisicx in Advice with an over demanding client on a £260 website project.Hi Fisicx
Yes he realises it's got a holding page up. At the moment he's complaining about paying because he wants all of the changes making first (for free), he's also threatening to go elsewhere if I don't! To be honest I think he just wants a freebie, it's pretty frustrating as I've done loads of extras for him already, including quite a few hours of graphic work (again for free).
As I posted previously he'd already agreed the design and was perfectly happy with it. He's since changed his mind and wants a load of design changes made, so I've politely told him that I can not do all of the extra work inside of the original price, but am happy to do it at cost. It's a very frustrating situation as I just want the customer to be happy and to get the job finished.
My guess is that even if I did the design changes for free just to keep him happy he'd probably then want something else doing.
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