Hado

Hi, Haven't posted for a while but here is the latest update on my yell scam. First of all they don't keep transcripts of their telephone call so there is no proof of what was said to whome (according to Yell). Secondly, I have passed all details over to Consumer Direct who passed on my case to Trading Standards and the kind lady there agrees that it looks very much like I have been misled and missold and she is contacting their legal team and I have a very strong case. Hopefully, we can get it sorted. She did say that she hopes I have not been put off by yell lol! Unfortunately yell is a very large organisation and some sales people do try to get business by hook or by crook and its unfortunate that this has happened yet again given the numbers of others scammed. SO IF YOU FEEL YOU HAVE BEEN MIS SOLD CONTACT CONSUMER DIRECT WHO WILL PASS DETAILS TO TRADING STANDARDS!!

Oh Boy! I have been scammed too! I got collared into yell 118 24 7 in September. One of the sales reps phoned me and told me that I can have a 2 months free period and even showed me an example (over the phone) of what sort of ad I would have including up to 20 photos but in order to be able to upload pics I would have to confirm 2 letters of a password (2nd and 4th letter). He said that he was sending the order via email right now and to go on to yahoo and keep pressing the refresh button and let him now when the email comes in and as soon as it did he said great quickly hit "reply" and email back the 2 letters. At no point did we discuss a 12 month contract or payment terms the only thing he mentioned was after 2 months they will send me a direct debit mandate for me to fill in if I wanted to carry on. Unbeknown to me by hitting "reply" I had agreed to their terms and conditions. None of which was discussed prior! I was very surprised when yesterday I received an order for £524. I phoned up their customer services and spoke to a very unhelpful lady who wouldn't budge and told me that having sent back the letters I am legally bound. I insist I was tricked into this contract!! I have complained to trading standards about this. Has anyone had any success in getting these contracts null and voided?