Hello all,
I am having the same problem with YELL as we speak. I am new company and got caught by a YELL sales person who said I was entitled to a 8 weeks trial on their marketing tool. I cancelled before the 8 weeks as it generated absolutely NO CALLS.. they said I couldn't cancel and owe them £478 .. I never paid and emailed many times to explain. the sales person keeps saying don't worry all is ok.. and today I am receiving a letter from a fund collector.
I am very upset and not sure what to do next as I cannot afford a solicitor and also I am French and reading a contract in English is not that easy for me.
Any help would be very appreciated.
Thank to all