ngillard

If my experience is anything to go by DON'T USE YELL.COM. They signed me up but the service went live, it just did not work as it should (won't go into that now as it's complex but suffice as to say that their search engine logic sucks!). I discussed this several times on the phone but no-one ever got back to me. I refused to pay the initial invoice as it had never worked and I had requested it cancelled almost as soon as it went live but they refused to cancel the contract and got a debt collection agency onto me! Nice one Yell! Great way to get a good reputation. This debt agency was actually very reasonable and when I detailed the case in great length to them by letter, they said they would get back to Yell and I never heard from them again. Some months later I then get a letter from a different debt agency announcing they are proceeding with court proceedings. In all my days in business I have never dealt with a company as heavy handed and threatening as yell.com. I'm sure many people are lucky and never have the need to cross them but I can only offer my caution to look at other alternatives. Whatever they say, Google utterly dominates the internet search market and I would always suggest putting advertising budget there. Unlike Yell.com with Google you only pay for results!