im creating a e commerce website and i dont know either to have a forum or a blogs page?

 

i'm thinking of having both on my website.

 

can someone give me some advice please.

It depends what you are going to sell, who your clients will be and a lot of other things really....

 

In my opinion, one good thing to consider on e-com site is some sort of user review/comment facility.

I don't know you but I always read reviews on amazon, apple, ebay... I find it more relevant and easier to use than a forum..

forum might be a good idea if you need to implement some sort of support area...

 

Hope this helps!

 

Oli

Yeah I agree, if you have a support area that say only customer can access, or perhaps having it open to everyone, so buyer's can see that you are a supportive ecommerce establishment. You wouldn't want too many forum sections to start with as it will make the forum seem lifeless. start small and work upwards once you get more activity. Also it depends on what your selling, it's never a bad thing to see what other big players in the ecommerce industry are doing i.e Amazon, Ebay, HMV, Play.com etc - do they have forums or blogs? Blogs are good as you can keep users constantly updated with news about your company and it's developments which is also good for search engines to see constantly updated content.

 

So really it's up to you, perhaps just a FAQ section and a company blog to keep people updated with the latest happenings?

Company blog is a really good idea monsieur Ben