Morning all,

i'm in the process of updating a website for a family friends business. They have given me details to access there online account, which works fine. Once here there is no info regarding uploading the site to there domain.

 

I'm trying to upload the site via FTP method,using the same username/password but I don't seem to be able to access it?

 

Regarding the host details that are requested through the ftp software...do you enter the host company, for example ftp.xxxxinternet.com or should this be their companies domain?

 

sorry for been simple!

many thanks

Host would normally be your sites domain name.