Hi guys,

Haven’t posted for a while here – the site looks great with the new layout...

 

I am currently designing and hosting a new website for a local client for a student halls accommodation.

 

The premises are now under new management after the old owner left it in a very poor state. This is no longer the case and has been fully refurbished and undertaken many alterations.

 

The problem I have is that there is currently a website (hosted in USA) created by a student who stayed at this accommodation a few years back which slates the place and shows images and comments of how poor it was before the refurbishment. This site is now sometimes ranking above the new one. This gives a very bad image of the accommodation.

 

I have tried contacting their host, "BlueHost" which is American from what I gather, even though the premises are in the UK. The domain name has privacy protection provided by BlueHost and thus I am stuck. They claim that it is confidential and unless I am the account owner, I cannot speak to them!!

 

Is there any way I can contact the owner of this site? Are registrars not required by law to provide the real contact details of the owner? I would like to get this site shut down, or at least contact the owner and show them how it has improved.

 

 

I hope this all makes sense.

 

Thanks very much

Whois privacy is quite common and registrars aren't under any obligation to reveal registrant details unless a law has actually been broken.

 

It's unlikely that you'll be able to do much directly about a site that is providing critique, so you'd probably be better off focussing your energies on getting the "real" site's rank up on the search engines

You could try and request BlueHost contact the client and ask them to contact you direct. They are under no obligation to do so - but it is worth a try. We have done this before - in circumstances similar to this.

 

Best of luck.

 

Whois privacy is quite common and registrars aren't under any obligation to reveal registrant details unless a law has actually been broken.

 

It's unlikely that you'll be able to do much directly about a site that is providing critique, so you'd probably be better off focussing your energies on getting the "real" site's rank up on the search engines

 

 

I do agree with your comments ..thats very true.