cudedesign

Hi,
 
I run a web design agency and we recently outsourced some design work to another agency. To start work I paid 50% of the total fee. It was a relatively straight forward job but it seemed to drag on a lot longer than expected.
 
Several times I made it known I was not 100% convinced by the process or work. After 4 weeks and very little work being done I requested we cancel the job and receive a partial refund. The design agency refused and I had no choice to persevere with the process.
 
Three days before the deadline we began to receive the work however items were missing and not done correctly. 9 days after the deadline and receiving amendments which were still not 100% correct I decided to cancel the job. I will not be using any of the work.
 
I have explained my issues with the work and pointed out why the job is incomplete. The agency are now threatening legal action if I do not pay.
 
There is no contract and I will not be using the work. I have tried to negotiate and reason with them but I have had no joy.
 
How should I move forwards? Anyone else been in a similar position? How would this be handled in court as I am unhappy with the quality of work.
 
All advice welcome! Thanks in advance.

Quick update: Have not been able to get hold of the client however their solicitor has agreed to that they will be paying £100 p/w until the total amount has been cleared. First payment to be paid on Monday so fingers crossed!

Quick update: Have not been able to get hold of the client however their solicitor has agreed to that they will be paying £100 p/w until the total amount has been cleared. First payment to be paid on Monday so fingers crossed!

Hello,
 
I was wondering if anybody has used 'Concret5' for a cms? and if so what are your experiences of it? Is it any good? Does it have any advantages over WordPress?
 
http://themeforest.net/collections/3255611-concrete5-themes?WT.mc_id=GT-TF-concrete5-themes