GWatson

Sorry for the confusion. The Terms & Conditions are between our customer and their sub users. Hope that clarifies things.

Hi all, I've just discovered this forum and decided to join up and see if I can help people out and, in turn, be helped out! I'll save the proper introductory stuff for another post. lol. The following is something that I've been pondering over the past while and have been given various answers from the people that I work with. I'm hoping that someone with a better understanding of these things can help me out. We sell financial software to credit unions and part of the package we offer is an online banking facility. This is a single website that we run and host ourselves. Each credit union that wants to use it gets a unique ID number that we embed in the url. The customers of that credit union can then log on from their credit unions main website and perform online banking tasks such as paying bills, transferring money to and from bank accounts, moving money into their credit union accounts and so on. Obviously a website such as this requires some sort of Terms & Conditions to be put in place in order to protect the credit union should anything happen with the website. It is part of my duties to set up any new credit unions on this system and one of the things that we ask from them is a set of Terms and Conditions. More often than not the credit union cannot provide these and I would argue the case that it is not our place to provide them with legal terms and conditions for a service that they provide to their customers despite the fact that we developed it. I akin it to something like renting a bouncy castle for the day and from a bouncy castle supplier. If someone hurts themselves when on the bouncy castle I would be liable for not providing the proper safety precautions not the supplier... er, bad analogy I know! What do you guys think or what is the general consensus on things like this? As I said it's something that has been on my mind for some time now and I'd finally like to nail down what the policy should be. Any feedback will be greatly appreciated. Thanks in advance, G