Hi,
You do have access to the error_log for your particular site, they can be found within cPanel.
However, Suhosin has been on our servers for over 12 months now and the configuration we run within that is minimal and will not affect sites.
If you can PM me your ticket ID, I will certainly take a look to see what action is on-going. When there is no obvious issue, it can take some tracking down but without the ticket ID it's going to be hard for me to guess who you might be
Tom