AM4U

Okay, made some progress last night. To cut a long story short, I managed to locate and persuade the guy I purchased the hosting from to take a look at what might be wrong. he suggested it wasn't the hosting as although it has run out, they hadn't switched it off (so to speak). Apparently there were some corrupt files which have been sorted. Naturally I don't want to be in the same position again and therefore want to move my hosting so I have full control of it. I purchased the domain from 123reg and am thinking I'm thinking of getting the hosting from them too... Before I do, I have a few questions; 1) Should I be looking at getting pointing the website at the new hosting (if so, how is that done?) or be taking a full copy of the site and then uploading it? 2) Will the new hosting provide a new cPanel (or equivalent)? 3) Should the hosting provide some sort of back up/ security? Really appreciate all the help and input so far! As you can probably get I'm a complete novice but learning an important lesson!

This is what I have inside the folder. Is this what I need?

Is there anyway of me checking the file I have is the website before purchasing hosting?

Cpanel?

I have done that and have a ".tar.gz" file. Is this what I need? It says it's a "full backup"

I may be making some progress. I've trawled through some old emails and have managed to find some FTP details (I'm not fully really sure what these are but I understand them to be the host server details?). I managed to log into the control panel and have set up a backup. Will this allow me to buy a hosting package and point my site to the new host?

Hi Guys, Sorry I hadn't checked the thread for updates. Rallport, you have PM wesh.co.uk, thanks very much for your advice, and for your Jst hosting! The build for this site has been a painful road for me. I initially hired someone freelance, paid a deposit and I found myself having to provide ALL of the creative input rather than direction. So I decided to cut my losses and move on. I then hired a local "company" because I thought it would be good to meet up and thrash out creatives instead doing everything by email... the initial stage took 6 months so I got the feeling my site was very low on their priority list. I was never given the chance to meet and realised it was probably a one man band working out of his shed... not that there is anything wrong with that, but that's not what it said on the tin. So again I decided it wasn't working. By now I was out of pocket and with nothing I could use... Finally I found someone I could use as a sounding board and he seemed to be giving me all the right answers. The build was relatively painless - but only because I created some crude mocks of all the pages using word and paint. The site was build and worked fine until now... The domain is in my name and I wish I'd just bought the hosting but you live and learn. I initially wanted to have a go at building my site myself and only commissioned someone because I couldn't find the time needed to learn and work on the site myself.

Sigh... seems like a silly mistake now... but who had thought after doing all the hard work, being paid etc, he would disappear?!

Yes I own / have details of the domain. I guess worse case would be to get new hosting and have to create the website all over again. But naturally I'm trying to avoid that... So there isn't any other way?

Hi guys, My first post here, and I must admit, a little out of desperation... My situation: Last year I commissioned someone (freelance) to develop a website for me. I paid an 'All inclusive' fee which meant the hosting etc was all sorted by the developer. Subsequently, the hosting has now expired and therefore my website is down. Unfortunately I didn't get the Website on Disc from the developer... I didn't think to ask... I've been unable to get hold of the developer to explain the website is down, despite numerous voicemails and emails. The hosting company won't renew the hosting as it's "not my account". So am I up the creak....?! Are there any other avenues I can follow? All help much appreciated!!