dpcook

I purchased a reseller web hosting package to simplify the process of administrating clients' websites. I hate knocking other companies but I really wouldn't want others to be in a similar position to me. I signed up for the UK2 reseller+ package and have seen all my clients' websites & email go down on at least five occasions - sometimes for 72 hours at a time. Its horrible trying to explain why their websites and email are down I only have three months left and am still considering a new reseller's package elsewhere or whether just use an affiliation scheme. If you do a search for a hosting company there is always one bad review somewhere to make you think "once bitten etc" I I have to say I used UK2 for many years prior to taken the Reseller + package and all seemed fine. Take it from me - this package has a big potential to make you look bad. What do other people use?

Hi and thanks for the replies, These are pretty much the answers I was expecting to hear. I just thought it was worth posting the topic; just in case there was a service that I was unaware of. I own a guest house myself and know that many guest house and B&B owners ask for card details to secure a room. This not only ensures they get payment for a no-show but also means that if anyone smokes then they can charge them a fee for having the room cleaned or if someone goes off with the keys. This is normally stated in their terms of any booking. If a company phones up to book a room for an employee, without providing card details, who then ends up smoking in the room (or worse) then this means the room is unusable the following night and you have little hope of receiving any recompense for this as they can argue that they have spoken to the employee who said he/ she wasn’t smoking. I know there are a few third party packages and companies that offer full blown booking systems but not all accommodation owners want on line bookings as this means they are then unable to vet people who may be coming into their home. I promote and design websites for accommodation owners and find the capture of card details to be a common request. I know that, from having spoken to companies such as world pay or streamline that the owner of the terminal can ask for card details as part of a credit / debit card authorisation process. However, the guest house owner is entirely the responsibility for the safety of this information. Therefore, I think I will take heed of the advice and look at, possibly administrative, another solution. I just thought I would reply with the above as many web designers do accommodation websites from time to time and may find it useful.

Hi, I have a client who has a guest house and he would like to be able to take a deposit for a room from the webiste I am working on. The actual transaction would be done manually via a credit/ debit card hand terminal so he just wants to allow the guest to securely submit their credit/ debit card details. This then also covers him for loss of keys, damage and smokers. One way I was thinking was that if the mailbox is on the same server as the site then he could access the information from a secure pop3 account? My area is marketing and promotion and I work with developers for the technical side but they are not too sure on this as, of course, it is potentially a big problem if done wrong. The site is being done with Joomla