June 5, 201214 yr Hello. I want to update my website but I’ve just tried logging on with these details, using FireFTP and Filezilla, and I get this error message: 530 Login incorrect. 500 OOPS: vsftpd: refusing to run with writable root inside chroot() 500 OOPS: child died Is this a problem my end (and if so is there an idiot’s guide to fixing it anywhere please?) or is it a server issue? I've Googled and not found anything I can understand unfortunately. Any help much appreciated. Thanks. Beth.
June 5, 201214 yr 530 Login incorrect. You're using the wrong username/password combination by the looks of it. Get in touch with your host and check the details with them. Or log in to your cpanel (if you have one) - you'll be able to reset the ftp password from there.
June 5, 201214 yr Author You're using the wrong username/password combination by the looks of it. Get in touch with your host and check the details with them. Or log in to your cpanel (if you have one) - you'll be able to reset the ftp password from there. Thanks notbanksy. Unfortunately I don’t have cPanel so can’t change my passoword, so have emailed my host and hopefully he’ll shed some light onto the matter soon.
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