May 1, 201016 yr Any ideas why Outlook puts the emails submitted off a website contact form into the junk folder? One of my customers has a website and on there a contact form. When the form is submitted it is sent to blah@btinternet.com However it always lands in the junk folder. Now, when you try to add the email to the safe senders list it always says the email address is invalid. It would be wouldn't it? Because it's not sent from an email address, it's sent from a website. Even when I add the domain name of the website (where the form is) to the safe senders/recipients list it still goes to the junk folder. Am I being thick here? (Which is a possibility!!)
May 1, 201016 yr Author DOH!! Had the from email address as 'Company Name' instead of info@company name!!
May 2, 201016 yr You should take a look at including SPF records in your Zone file for your domain to ensure your emails reach a larger percentage of the addresses you send to
May 5, 201016 yr If your webserver is running on a different IP to your mailserver you'll need to look at SPF records.
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