Hello I am new and have wandered over from another "quiter" forum hoping for some help please.

 

I am having trouble with a web site as I have updated the pages and some people using IE keep getting the old page.

 

I have changed all navigation links on the site to go directly to the exact URL now instead of say ../html/pagename.htm

I also added the refresh meta tag but still my client can't access the correct page.

 

I assume this is a browser problem. Can anyone enlighten me on how to force the new page and what browser settings may be interfering please?

This woman is having a trantrum and I need to find an answer fast.

Thank You

Did you tell them to Force Refresh? Ctrl+F5

IE got a rather aggressive cache.

 

I also added the refresh meta tag but still my client can't access the correct page.

That's because IE doesn't read that meta tag if I still uses the cached page. And the meta refresh isn't a tag that's suppose to make browsers not use the cache.

If anything, you need to send out an HTTP no-cache header from the server.

 

But a Force Refresh should do it in this case.

You could also tell them to clear their cache to be really sure.

http://www.microsoft.com/windows/ie/ie6/us...clearcache.mspx

Thank You Thomas.

As it turned out it does work. There was confusion over terminology with the lady.

I went over to her house and all is well.

Good to hear.