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form mail auto-reply problems

Featured Replies

Hi

I have formmail on a site which I need to set an auto-reply for.

If I send a regular email to that address the auto-reply works fine. If I use the formmail, the auto-reply does not work. It goes to my address formmail address rather than to the person making the enquiry.

Someone suggested there may be a problem with the return path. I have checked the header of the email that comes from the formmail and this is what I get :

 

Return-Path: <myaddress@mydomain.com>
received: from cyrus3.iomartmail.com ([unix socket])	 by cyrus3.iomartmail.com (Cyrus v2.2.12) with LMTPA;	 Sun, 26 Oct 2008 10:05:30 +0000
received: from mta4.iomartmail.com (mta4.iomartmail.com [10.12.10.205])	by cyrus3.iomartmail.com (8.12.11.20060308/8.12.8) with ESMTP id m9QA5ToI012826	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:29 GMT
received: from mta4.iomartmail.com (localhost.localdomain [127.0.0.1])	by mta4.iomartmail.com (8.12.11.20060308/8.12.11) with ESMTP id m9QA5Qke009995	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:26 GMT
received: from glamailrelay.iomart.com (glamailrelay.iomart.com [62.233.120.35])	by mta4.iomartmail.com (8.12.11.20060308/8.12.11) with ESMTP id m9QA5MlB009691	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:22 GMT
received: from web02.iomart.com (ex02.easyxchange.co.uk [62.233.64.253])	by glamailrelay.iomart.com (Postfix) with ESMTP id CBFAC2A400B	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:18 +0000 (GMT)
received: from www.mydomain.com ([127.0.0.1]) by web02.iomart.com with Microsoft SMTPSVC(6.0.3790.3959);	 Sun, 26 Oct 2008 10:03:43 +0000
received: from [212.183.134.130]	by www.mydomain.com (NMS FormMail 3.14c1)	with HTTP; Sun,  Oct 2008 10:03:43 GMT	(script-name /cgi-bin/formmail/iopost2.pl)	(http-host www.mydomain.com)	(http-referer http://www.mydomain.com/index-6.html)
X-Sieve: CMU Sieve 2.2
X-Mailer: NMS FormMail 3.14c1
To: myaddress@mydomain.com
From: sendersaddress@sendersdomain.com
Subject: formmail
Message-Id: <WEB02mRXf2LTrpwACkW00000410@web02.iomart.com>
X-Originalarrivaltime: 26 Oct 2008 10:03:43.0739 (UTC) FILETIME=[2101ECB0:01C93752]
Date: 26 Oct 2008 10:03:43 +0000
X-Iomart-Mailscanner-Information: Please contact support@iomart.com for more information
X-Iomart-Mailscanner: Found to be clean
X-Iomart-Mailscanner-Spamcheck: not spam, SpamAssassin (not cached,	score=-3.438, required 6, autolearn=not spam, ALL_TRUSTED -1.80,	BAYES_00 -2.60, NO_REAL_NAME 0.96)
X-Iomart-Mailscanner-From: myaddress@mydomain.com

X-Spam-Status: No

 

and this is the code from the page

 

<form id="form" action="" enctype="multipart/form-data">
									<table>
									  <tr>
										  <td class="td_1">
												  <div><input type="text" value="  name" onfocus="this.value=''" /></div>
												<div><input type="text" value="  e-mail" onfocus="this.value=''" /></div>
												<div><input type="text" value="  phone" onfocus="this.value=''" /></div>
												<div><input type="text" value="  address" onfocus="this.value=''" /></div></td>
										  <td class="td_2"><div><textarea cols="30" rows="40" onfocus="this.value=''">  message</textarea></div>
												  <div class="tar"><a href="#" onclick="getElementById('form').reset()"><img src="images/clear_new.jpg" alt="Clear" width="47" height="16" /></a><img src="images/spacer.gif" width="18" height="1" alt="" /><a href="#" onclick="getElementById('form').submit()"><img src="images/send_new.jpg" alt="Send" width="46" height="16" /></a></div></td>
									  </tr>
									</table>
								</form></td>

 

Where do I need to intervene to sort this out, and what do I need to put?

 

Thanks for your help

minnow

  • Author
Hi

I have formmail on a site which I need to set an auto-reply for.

If I send a regular email to that address the auto-reply works fine. If I use the formmail, the auto-reply does not work. It goes to my address formmail address rather than to the person making the enquiry.

Someone suggested there may be a problem with the return path. I have checked the header of the email that comes from the formmail and this is what I get :

 

Return-Path: <myaddress@mydomain.com>
received: from cyrus3.iomartmail.com ([unix socket])	 by cyrus3.iomartmail.com (Cyrus v2.2.12) with LMTPA;	 Sun, 26 Oct 2008 10:05:30 +0000
received: from mta4.iomartmail.com (mta4.iomartmail.com [10.12.10.205])	by cyrus3.iomartmail.com (8.12.11.20060308/8.12.8) with ESMTP id m9QA5ToI012826	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:29 GMT
received: from mta4.iomartmail.com (localhost.localdomain [127.0.0.1])	by mta4.iomartmail.com (8.12.11.20060308/8.12.11) with ESMTP id m9QA5Qke009995	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:26 GMT
received: from glamailrelay.iomart.com (glamailrelay.iomart.com [62.233.120.35])	by mta4.iomartmail.com (8.12.11.20060308/8.12.11) with ESMTP id m9QA5MlB009691	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:22 GMT
received: from web02.iomart.com (ex02.easyxchange.co.uk [62.233.64.253])	by glamailrelay.iomart.com (Postfix) with ESMTP id CBFAC2A400B	for <myaddress@mydomain.com>; Sun, 26 Oct 2008 10:05:18 +0000 (GMT)
received: from www.mydomain.com ([127.0.0.1]) by web02.iomart.com with Microsoft SMTPSVC(6.0.3790.3959);	 Sun, 26 Oct 2008 10:03:43 +0000
received: from [212.183.134.130]	by www.mydomain.com (NMS FormMail 3.14c1)	with HTTP; Sun,  Oct 2008 10:03:43 GMT	(script-name /cgi-bin/formmail/iopost2.pl)	(http-host www.mydomain.com)	(http-referer http://www.mydomain.com/index-6.html)
X-Sieve: CMU Sieve 2.2
X-Mailer: NMS FormMail 3.14c1
To: myaddress@mydomain.com
From: sendersaddress@sendersdomain.com
Subject: formmail
Message-Id: <WEB02mRXf2LTrpwACkW00000410@web02.iomart.com>
X-Originalarrivaltime: 26 Oct 2008 10:03:43.0739 (UTC) FILETIME=[2101ECB0:01C93752]
Date: 26 Oct 2008 10:03:43 +0000
X-Iomart-Mailscanner-Information: Please contact support@iomart.com for more information
X-Iomart-Mailscanner: Found to be clean
X-Iomart-Mailscanner-Spamcheck: not spam, SpamAssassin (not cached,	score=-3.438, required 6, autolearn=not spam, ALL_TRUSTED -1.80,	BAYES_00 -2.60, NO_REAL_NAME 0.96)
X-Iomart-Mailscanner-From: myaddress@mydomain.com

X-Spam-Status: No

 

and this is the code from the page

 

<form id="form" action="" enctype="multipart/form-data">
									<table>
									  <tr>
										  <td class="td_1">
												  <div><input type="text" value="  name" onfocus="this.value=''" /></div>
												<div><input type="text" value="  e-mail" onfocus="this.value=''" /></div>
												<div><input type="text" value="  phone" onfocus="this.value=''" /></div>
												<div><input type="text" value="  address" onfocus="this.value=''" /></div></td>
										  <td class="td_2"><div><textarea cols="30" rows="40" onfocus="this.value=''">  message</textarea></div>
												  <div class="tar"><a href="#" onclick="getElementById('form').reset()"><img src="images/clear_new.jpg" alt="Clear" width="47" height="16" /></a><img src="images/spacer.gif" width="18" height="1" alt="" /><a href="#" onclick="getElementById('form').submit()"><img src="images/send_new.jpg" alt="Send" width="46" height="16" /></a></div></td>
									  </tr>
									</table>
								</form></td>

 

Where do I need to intervene to sort this out, and what do I need to put?

 

Thanks for your help

minnow

 

Am still here! Can no-one help me? Do you need to see the iopost2.pl file from the cgi-bin?

:(

Thanks in advance for any suggestions.

 

Minnow

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