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#1 pippin62

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Posted 19 April 2017 - 01:17 PM

Hi,

I've have a client who has been paying someone to 'administer' the company domain name. We now need to get the domain transferred to the client, but the administering party will not play ball. Is there anything I can do? 



#2 fisicx

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Posted 19 April 2017 - 01:37 PM

Is it a .com or a .co.uk?

 

Is the site registered in the client's name or in the name of the 'adminsitrator'?

 

Either way if they don't want to play it's going to need legal action.

 

If it's a .co.uk nominet can help: https://www.nominet....and-complaints/



#3 Jack

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Posted 19 April 2017 - 02:02 PM

Hi,

I've have a client who has been paying someone to 'administer' the company domain name. We now need to get the domain transferred to the client, but the administering party will not play ball. Is there anything I can do? 

 

Did they say why? Sometimes a client can have something like an external IT company that will want to keep the domain and DNS in their control. It's not always black and white, support contracts etc can prevent a domain from being transferred.



#4 pippin62

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Posted 19 April 2017 - 02:03 PM

Cheers, thanks for your response that answers my question.






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