[robsticles]

I've been with Unlimited for just over a year now, and besides having problems with emails either not being received by our clients, or us not receiving emails from them we haven't had any problems. Over the last few months however the email issue seems to have become more of an issue which is when we chose to move to a VPS so we have our own IP address.

Since then it seems a bit better, but we still sometimes don't receive our clients emails and vice-verse.

Has anyone had this problem before or had any troubles with this particular host? We have our spam filters set very low or disabled and it still occurs.

[wesh.co.uk]

Hi Rob

What have unlimited said about this when you have raised it with them?

I know places like hotmail a gmail have some very aggressive spam filtering that seems to delete emails completely, so they never get seen by anybody, not even to a spam folder, if thats possibly where your emails might be going to, but that is of course speculation..

Are your email MX records setup by the host, or managed by yourselves?

[robsticles]

Hi,

Every time it happens they go through the log files to try to locate the problem. The MX records are setup by the them. I've checked for blacklisting and it all seems ok there. They have reset the DNS zone on numerous occasions and have been debugging and logging the accounts since it started happening but nothing has come to light as yet.

I appreciate that Hotmail and Gmail may have aggressive filtering, but sometimes we send to multiple email addresses just in case, and even then sometimes they do not arrive.