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#1 User is offline   cab322003 

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Posted 18 January 2012 - 02:08 PM

My friend has a problem with the search bar on their site - www.loveallthingssexy.com

Basically any searches typed in the search bar bring no results

The site is installed with magento.


Does anyone know why this might be?

This post has been edited by cab322003: 18 January 2012 - 02:24 PM

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#2 User is online   Renaissance-Design 

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Posted 18 January 2012 - 03:00 PM

My first suggestion would be: are the products' visibility set to just "Catalog", instead of "Catalog, Search"?
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#3 User is offline   cab322003 

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Posted 18 January 2012 - 05:27 PM

Thanks for the response, renaissance .

Yes all the products are set to catalog, search...

Any other suggestions? :)
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#4 User is online   Renaissance-Design 

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Posted 18 January 2012 - 06:03 PM

I'd suggest disabling all Magento caches while troubleshooting, btw. Right, some other things to check are (in no particular order) that whatever attributes you want to be searchable have "use in quick search" selected, that all DB tables are in utf-8 (if one has somehow accidentally got switched to ucs2 it'll arse up fulltext searching) and that all indexes have been rebuilt (especially if it's been upgraded from a version < 1.2). It's also worth checking the ft_min_word_len and ft_max_word_len MySQL system variables.
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#5 User is offline   cab322003 

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Posted 18 January 2012 - 07:04 PM

Thanks for the suggestions but a lot of that went over my head lol -


I have set the attributes that I want to be searchable in quick search now. I notice a lot of their items have no meta title or descriptions so I tried adding them and making those attributes searchable in quick search but still no luck.

Can you just explain to me in layman's terms how to do these two things you mentioned -

"all DB tables are in utf-8 (if one has somehow accidentally got switched to ucs2 it'll arse up fulltext searching) "

"It's also worth checking the ft_min_word_len and ft_max_word_len MySQL system variables."


I would be very grateful :)

This post has been edited by cab322003: 18 January 2012 - 07:05 PM

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#6 User is online   Renaissance-Design 

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Posted 18 January 2012 - 07:46 PM

You'll have to log in to the DB using phpmyadmin (or whatever's available) to check character sets. There you can also run the query: SHOW GLOBAL VARIABLES; which will, uh, show you the variables.
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#7 User is offline   Dx3webs 

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Posted 27 January 2012 - 09:54 AM

you have refreshed the catalog search index?
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