[zibizibi]

Hi,

I read long time ago that ecommerce websites give developers more post-project work than non ecommerce sites because clients have more problems and more requests. In your experience is that true ?

[simplypixie]

Not if you develop it correctly in the first place and test it thoroughly before it goes live.

[BlueDreamer]

There is probably a grain of truth in that, because shopping carts tend to be the most complicated content systems to actually learn and use. No matter how much training you give clients they will inevitably reach a point where they want to do something and either forgotten, or it's something "obscure" that wasn't covered in the training. No system can be absolutely foolproof.

[rallport]

ecommerce sites sound simple put in reality they aren't.

The fact you;re getting "probloems" means you;re using an untested system.

The only exception to this, in my experience, is Magento. No matter how much training you give to a none technical client on that system they'll always have questions.

On the plus side, again in my expeirnece, it does lead to lots of followup work. E.g look at site xxxxx, I want feature xxx on my site.

Some people here will jump all over this, but I'm firm believe that opens ource, ready made isn't always the best option when you look at it from the pov of ease of use clients. I personally get less problems using my self written, bespoke platform.

[BlueDreamer]

rallport, on 14 January 2012 - 03:25 PM, said:

Some people here will jump all over this, but I'm firm believe that open source, ready made isn't always the best option when you look at it from the pov of ease of use clients. I personally get less problems using my self written, bespoke platform.

I won't

Some Open source software often isn't very user friendly at all - probably because they have been designed and developed mainly by programmers who don't understand "usabilty". There are exceptions of course, companies such as http://automattic.com/ (makers of Wordpress) have a lot of resources and cash at their disposal and can afford to hire front end architects to make their products user friendly. Not all Open source projects as so lucky!

On the other hand some, but not all, commercial software developers to pay attention to usability because if they didn't their customers would walk.

[rallport]

BlueDreamer, on 14 January 2012 - 04:33 PM, said:

I won't

Some Open source software often isn't very user friendly at all - probably because they have been designed and developed mainly by programmers who don't understand "usabilty". There are exceptions of course, companies such as http://automattic.com/ (makers of Wordpress) have a lot of resources and cash at their disposal and can afford to hire front end architects to make their products user friendly. Not all Open source projects as so lucky!

On the other hand some, but not all, commercial software developers to pay attention to usability because if they didn't their customers would walk.

Yep very true. If there was a platform aswell made as Magento with great useability for store owners I'd be immediately on it. However, as Magento is crap for that side of things I tend to use my own solution for the majority of the time and Opencart for some of the time (I like how easy it is to work with) and the admin area is ok.

[zibizibi]

Thanks all for the answers