Overall, this is a very well-designed piece. Very aesthetically pleasing and compelling.
Some comments:
You should rarely change mouse cursors. It's a usability problem. People expect the pointy finger for clickable links and the arrow for everything else. The only exceptions would be when you need to signify that something is draggable or scrollable. Or, if you need to make something that doesn't have a link cursor by default look like a link.
Menu hurts my brain to read. Whatever that Bodoni-esque font you're using is a display face, shouldn't really be used for stuff that size, and the italics beneath it are not really legible.
Those little "+" icons that expand more information are hard to see and on a touch device won't be easy to use (since there is no hover state to indicate that it DOES anything). Might want to make it looks more like a clickable object, add the default link cursor and make the touch/click target MUCH bigger. I feel like I'm testing my motor skills by trying to
click that tiny target. It would be much worse trying to tap with a finger.
Need hover states on those form fields. It's hard enough to see the form field on a low-contrast display, but without a hover state an unwitting user won't know that it's a form.
It's bad UX practice to display one error at a time. If I don't fill out the form and hit send, you should provide ALL the error messages at once, preferably with noticeable form field styling to indicate there is an error.
Reset buttons are useless and tend to reduce conversion rates. Having a negative button so close to a positive button punishes sloppy clickers, and that leaves a bad taste in the user's mouth.
Scrolling is slow and on FF9 W7 it takes two clicks to get the menu to do anything.
Okay, I think that's it. Sorry if I come across as a pedant, I don't want to discourage you, this is a solid piece already and the praise you've received is well-deserved, I just think you could really polish it up with some of the aforementioned things. And some of the UX/Usability stuff is just best-practice.
I'm always happy to provide clarification if you need any.
This post has been edited by porkchops: 11 January 2012 - 02:36 AM