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Client with little content Im curious to know what you do..

#1 User is offline   pilgrim_fgau 

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Posted 28 December 2011 - 03:43 PM

I am curious to know how you handle clients that provide little content, e.g images, banners etc.

Do you let them know that you can source or create these, but it will be an additional charge, if so what would be a reasonable price for some banners for example?
Would you prefer the client to have all of the content before you even start designing the site?

etc etc

how do you guys handle this? Im curious as my current client runs a gym and wants a site, he has given me the general overview of what he would like on each page, but hasnt provided me with any images, blurb etc. Should I tell him I cant really design something that I have nothing to go by?! I am afraid of wasting time sourcing some stock images etc and creating blurb when he turn round and say, sorry thats not quite what I was looking for, see ya!..
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#2 User is offline   MikeChipshop 

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Posted 28 December 2011 - 03:48 PM

Once you get to a point where the client is looking for things such as copy and blurbs etc then you're entering the realm of branding management and should charge accordingly.
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#3 User is offline   pilgrim_fgau 

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Posted 28 December 2011 - 03:54 PM

View PostMikeChipshop, on 28 December 2011 - 03:48 PM, said:

Once you get to a point where the client is looking for things such as copy and blurbs etc then you're entering the realm of branding management and should charge accordingly.


Thats what I was thinking, so if my client wants any, say, special offer banners then it should be an additional charge on top of actually creating the site.
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#4 User is offline   MikeChipshop 

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Posted 28 December 2011 - 04:02 PM

View Postpilgrim_fgau, on 28 December 2011 - 03:54 PM, said:

Thats what I was thinking, so if my client wants any, say, special offer banners then it should be an additional charge on top of actually creating the site.


Absolutely.
This is why you should really charge by the hour.
You'll find clients are a lot more well behaved when they know that any additional little things they dream up WILL cost them :p
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#5 User is offline   pilgrim_fgau 

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Posted 28 December 2011 - 04:11 PM

View PostMikeChipshop, on 28 December 2011 - 04:02 PM, said:

Absolutely.
This is why you should really charge by the hour.
You'll find clients are a lot more well behaved when they know that any additional little things they dream up WILL cost them :p


ohhh he aint going to be happy :santa_cheesy:

aww well, Im not running a charity
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#6 User is online   BlueDreamer 

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Posted 28 December 2011 - 10:11 PM

If the client has little or no content I provide them with some ballpark costs for copywriting services, including research, consumables and assets. Once they see how much in time it will cost them they usually provide, even if the copy isn't exactly the best :)
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#7 User is offline   MikeChipshop 

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Posted 29 December 2011 - 04:08 PM

[moved to 'Business and Freelance']

Please try to post topics in the correct section. This helps other users find them.

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#8 User is online   rallport 

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Posted 30 December 2011 - 01:56 PM

As bitter and twisted this may sound, but absolutely anything that involves more time/effort from yourself should be chargeable. At the end of the day it's your time that you need to bill for accordingly.
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