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Domain Name Problem

#1 User is offline   II DALTON II 

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Posted 20 December 2011 - 05:24 PM

I recently put together a simple little website to host some flash games. It is focused around 1 particular game at the moment but me and a few buddies intend to add games we made ourselves to it in the future. All is well design wise as everything is working fine. The problem came when I went to upload it to our server.

I bought the domain "pandemic-2.com" and added it to our CPanel list of sites. The website appears the same as the other add on domains that we have (files correctly named, root folder specified etc). We uploaded all our content to the root folder but when we typed in the address we get the following message.

"www.pandemic-2.com is unavailable or may not exist"

Any ideas as to what it could be?
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#2 User is offline   MH-Nick 

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Posted 20 December 2011 - 05:27 PM

Are you sure you've spelt the domain name correctly? As pandemic-2.com is unregistered.
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#3 User is offline   II DALTON II 

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Posted 20 December 2011 - 05:34 PM

I have a PDF invoice with the address on it confirming that I now own it. I also have an email confirming that it has been registered. Do you think it is a probelm with my hosting company?
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#4 User is offline   MH-Nick 

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Posted 20 December 2011 - 05:52 PM

Its a problem with your domain registrar and you would need to ask them why the registration hasn't gone through. Though it does sound strange that you've already received confirmation that you own the domain.

Who's the registrar?
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#5 User is offline   II DALTON II 

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Posted 20 December 2011 - 06:02 PM

I purchased it through Just Host. I've used them for a while now and had no problems at all until now.
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#6 User is offline   MH-Nick 

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Posted 20 December 2011 - 06:06 PM

Their order system acknowledges that someone else (you) has registered the domain, but they may not have processed the registration on their end. Would be worth contacting them.

Edit: I can see that the domain is now live, registration went through at 17:57 today.

This post has been edited by MH-Nick: 20 December 2011 - 06:06 PM

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#7 User is offline   II DALTON II 

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Posted 20 December 2011 - 06:10 PM

Wow! I submitted a "Support Ticket" about 20 mins ago. I was expecting it to take a few days. Cheers for all your help in whittling it down. Must have been a mistake on their end :)
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