[mantis]

I've been with Mavenhosting for the last year and have a basic plan PHP etc. but I'm really not happy with their cPanel which I find unintuitive and difficult to use. They are good at answering questions quickly but I find them condescending and they never really give the full answer. Is this the norm? I realise my questions are sometimes not the brightest but I am learning and would love to be hosted by someone with a bit of patience or at least and interface that doesn't require me to be a web guru just to use it.

Any advice. I live in France btw. don't know if that matters?

[mantis]

OK, I guess I either wasn't clear or no one has any recommandations. I'm thinking of going with 1&1 if anyone has heard of it or has anything to say please let me know.
Thanks.

[BlueDreamer]

You'll need to provide some more details, eg how much disk space/data transfer do you need? multiple sites, what level of support etc

Personally I always cringe when a client wants me to work with 1and1, their support leaves a lot to be desired, you often need to speak Fillipino to understand them

[mantis]

Good to know! Here's what I have now and I pay 59€ per year which is fine. I don't really use the email accounts because there is no way to manage spam.

Disk Space Usage 54.03 / 75000 MB
Monthly Bandwidth Transfer 84.74 / ∞ MB
Email Accounts 2 / ∞
Subdomains 2 / ∞
Parked Domains 0 / 10
Addon Domains 1 / 10
FTP Accounts 0 / ∞
SQL Databases 3 / ∞
Mailing Lists 0 / ∞
MySQL Disk Space 0.03 MB

I won't go with 1&1 then. Thanks for that.

[mantis]

How about Hostpapa? Any experience?

[rallport]

What's wrong with the hosting forum? You may get more of a response there

[mantis]

Thanks I hadn't noticed it until well after I posted here. I did find someone there btw.

[nfc212]

I've not used these yet myself but I have heard some very good reports about them - knet hosting.

http://www.knethosting.co.uk/

[MikeChipshop]

rallport, on 27 November 2011 - 06:56 PM, said:

What's wrong with the hosting forum? You may get more of a response there

Quite right.

[thread moved]

Please post in the relevant forum, if you have trouble finding one then contact a member of the mod team.

[rallport]

mantis, on 23 November 2011 - 04:43 PM, said:

OK, I guess I either wasn't clear or no one has any recommandations. I'm thinking of going with 1&1 if anyone has heard of it or has anything to say please let me know.
Thanks.

For the love of everything holy in this world, do yourself a favor and don't go with 1&1. There support made me lose my faith in humanity, I did lose my sanity a few times too. Many betters host out there.

1&1 were so bad and annoyed me so much over a small support issue that they forced be vent and write a blog post

Couple of personal ones I can highly recommend: tsohost.co.uk, vidahost.com and 34sp.com

[MikeChipshop]

BlueDreamer, on 23 November 2011 - 07:17 PM, said:

Personally I always cringe when a client wants me to work with 1and1, their support leaves a lot to be desired, you often need to speak Fillipino to understand them

^^^ This

mantis, on 23 November 2011 - 04:43 PM, said:

I'm thinking of going with 1&1 if anyone has heard of it or has anything to say please let me know.
Thanks.

Fuuuu........

mantis, on 24 November 2011 - 08:24 PM, said:

I won't go with 1&1 then. Thanks for that.

... phew! Good choice.
Choosing 1&1 is akin to choosing to have sh*t on your pizza.

rallport, on 29 November 2011 - 09:20 AM, said:

For the love of everything holy in this world, do yourself a favor and don't go with 1&1. There support made me lose my faith in humanity, I did lose my sanity a few times too. Many betters host out there.

1&1 were so bad and annoyed me so much over a small support issue that they forced be vent and write a blog post

Couple of personal ones I can highly recommend: tsohost.co.uk, vidahost.com and 34sp.com

Oooo careful Rob, dodgy ground there!

[rallport]

MikeChipshop, on 29 November 2011 - 09:24 AM, said:

^^^ This



Fuuuu........



... phew! Good choice.
Choosing 1&1 is akin to choosing to have sh*t on your pizza.



Oooo careful Rob, dodgy ground there!

Have a read of http://www.simonjone.../1and1internet/ - that guy got so annoyed he even recorded all his calls with 1&1

[MikeChipshop]

rallport, on 29 November 2011 - 09:56 AM, said:

Have a read of http://www.simonjone.../1and1internet/ - that guy got so annoyed he even recorded all his calls with 1&1

Yeah i've read that, utterly brilliant.
Inspired me to record my telephone calls with Vodafone earlier this year when they failed to cancel a contract that they'd promised to.
I ended up telling the Indian guy on the phone i worked for a newspaper and that i was recording the call and he ended up arguing i could do no such thing.

Funny thing is, at the start of the call, you quite clearly hear me say "I'm recording this call, if you do not agree to be recorded please hang up". He obviously wasn't listening haha.

OT/ I have had a lot of clients with 1&1 and i have moved them all away and always will.

[rallport]

Just have to Google "1&1 Complaints" - some of what's written there is scary - http://www.google.co...%261+compliants

[CSN-UK]

rallport, on 29 November 2011 - 09:56 AM, said:

Have a read of http://www.simonjone.../1and1internet/ - that guy got so annoyed he even recorded all his calls with 1&1

This looks to be an interesting lisen ... "Cut off after asking if Mr Bromley was dead." and "Requested a note be stuck to Mr Bromley's forehead."

[rallport]

CSN-UK, on 29 November 2011 - 10:35 AM, said:

This looks to be an interesting lisen ... "Cut off after asking if Mr Bromley was dead." and "Requested a note be stuck to Mr Bromley's forehead."

Yer, some of the calls are epic

[Renaissance-Design]

MikeChipshop, on 29 November 2011 - 10:01 AM, said:

Funny thing is, at the start of the call, you quite clearly hear me say "I'm recording this call, if you do not agree to be recorded please hang up". He obviously wasn't listening haha.

Just FYI, you're only compelled by law to notify an individual that you're recording. If you're calling a company you can do whatever the hell you want.

This post has been edited by Renaissance-Design: 29 November 2011 - 02:08 PM

[rallport]

Renaissance-Design, on 29 November 2011 - 02:08 PM, said:

Just FYI, you're only compelled by law to notify an individual that you're recording. If you're calling a company you can do whatever the hell you want.

Sometimes peeps know you're recording anyway. E.g. on some phones there is beep of about a second when you start to record. However, you can hide this so you;re recording every call no matter what

[mantis]

Very entertaining. So I'm not going with 1&1 or hostpapa(which seems just as bad) for that matter. I've enough problems fiddling with my sites without having to record my phone calls. Many thanks for the warning and for pointing the thread to the right forum.

[Michael Swan]

There are a lot of website hosting companies out there. I would avoid HostGater, 1PowerWeb and JustHost personally because I have had there "ex" clients come to my website hosting company because of the bad level of service that they feel that they received whilst with one of those companies.

blah blah blah is a good one and has some decent reviewes on HostJury.

<link removed>

I hope that this helps.

Best Regards,
Michael Swan

This post has been edited by zed: 13 December 2011 - 09:52 AM
Reason for edit: remove spammy links

[Wickham]

mantis, on 20 November 2011 - 01:48 PM, said:

I've been with Mavenhosting for the last year and have a basic plan PHP etc. but I'm really not happy with their cPanel which I find unintuitive and difficult to use.
Any advice. I live in France btw. don't know if that matters?

I think a lot of hosts use cPanel, so you may have to get used to it. I use DataFlame based in Hampshire and I haven't had any trouble with them. They use cPanel.

I don't think living in France will be a big problem apart from some small delay in transferring data from you to them, and users from UK accessing a host in France might have a little delay but it should be very small. DataFlame's office is only about twenty miles from me so I can go and bang on the door if I have problems!

[mantis]

Yeah, I'm getting used to the cPanel now and am alright with it. I actually did find a UK server and things are working out fine. I think I was just tired of switching languages all the time and having to translate web vocabulary into French. Much easier when everyone (except my clients perhaps) speaks the same language.

[rallport]

mantis, on 17 February 2012 - 07:35 PM, said:

Yeah, I'm getting used to the cPanel now and am alright with it. I actually did find a UK server and things are working out fine. I think I was just tired of switching languages all the time and having to translate web vocabulary into French. Much easier when everyone (except my clients perhaps) speaks the same language.

Just out of interest then, who did you go with in the end?

[mantis]

rallport, on 25 February 2012 - 08:17 PM, said:

Just out of interest then, who did you go with in the end?

CSN-UK. Seems to be working well so far. They're good at responding quickly and I haven't had any problems. Very happy I didn't go with 1&1, I have enough to do without having to record my phone conversations

[WebDizzy]

I also stand before a choice is now

[don4365345]

had a fair few web hosts myself, had a lot of issues with godaddy and particularly 1and1. Im using site5 now, its good value and the customer service is surprisingly good- had a few problems with hosting early on and they did a great job fixing.