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Newbie and novice - where do I start? Need to move to new hosting service

#1 User is offline   kazzafromuk 

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Posted 09 November 2011 - 08:30 PM

I've decided to have a go at putting together my own website. I spent a year learning HTML in 1998 and things have moved on somewhat! I've now got a nice little site using CSS which is basically a brochure online. My current web hosting provider is not the best and I have recently experienced 10 days without any email. There is no phone support only email contact forms and by the time they replied to my message asking why there was no email, the service was up and running. I really need to move to a better service and one with 24 hour telephone support.

The only issue is, I'm worried about disrupting my ranking with search engines, particularly Google. When you search for the product I sell and the town where I trade, my business is top of the list. If I move to a different hosting service, will this be affected?

What should I be looking for in a new provider?
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#2 User is offline   Jst Hosting - Thomas 

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Posted 09 November 2011 - 08:36 PM

Hi kazzafromuk,

As long as the new hosting providers servers are located in the UK then this should have no impact on your search engine rankings providing you use the same domain name by transferring it over.

10 days without e-mails is very shocking so I hope you can find a better service shortly!

Kind Regards,
Thomas

This post has been edited by Jst Hosting - Thomas: 09 November 2011 - 08:36 PM

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#3 User is offline   kazzafromuk 

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Posted 09 November 2011 - 08:44 PM

View PostJst Hosting - Thomas, on 09 November 2011 - 08:36 PM, said:

Hi kazzafromuk,

As long as the new hosting providers servers are located in the UK then this should have no impact on your search engine rankings providing you use the same domain name by transferring it over.

10 days without e-mails is very shocking so I hope you can find a better service shortly!

Kind Regards,
Thomas


Thanks Thomas. Just entering the minefield of which web hosting company to use and whether it should be windows or linux? Havent a clue what this means as I just upload files with the extension html, images etc
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#4 User is offline   Jst Hosting - Thomas 

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Posted 09 November 2011 - 08:46 PM

View Postkazzafromuk, on 09 November 2011 - 08:44 PM, said:

Thanks Thomas. Just entering the minefield of which web hosting company to use and whether it should be windows or linux? Havent a clue what this means as I just upload files with the extension html, images etc


Generally, unless you are using technologies such as ASP, your best direction would be linux hosting. As you're just using HTML/Images it doesn't particularly matter which platform you go for, but linux hosting tends to be more reliable and a bit cheaper.

This post has been edited by Jst Hosting - Thomas: 09 November 2011 - 08:46 PM

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#5 User is offline   wesh.co.uk 

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Posted 09 November 2011 - 09:08 PM

View Postkazzafromuk, on 09 November 2011 - 08:30 PM, said:

The only issue is, I'm worried about disrupting my ranking with search engines, particularly Google. When you search for the product I sell and the town where I trade, my business is top of the list. If I move to a different hosting service, will this be affected?

What should I be looking for in a new provider?


Holy smokes, that is awful.... Didnt think any firm out there was still this bad... Oh well...

As for your search rankings, you will want a UK host, and yes, one who answers the phone outside of "office hours" like we do is ideal... Speed is a nother factor too, as you wouldnt want to move to slower servers, as that will have a slight impact on rankings too...

Well worth avoiding any host that sell "unlimited space/traffic/resources" or those who want to sell hugeeee amounts of space/traffic for the monthly price of a starbucks so to speak.....

Generally, the more you can get, for less, the less you should expect to get.. With anything you buy really ;)

This post has been edited by wesh.co.uk: 09 November 2011 - 09:08 PM

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#6 User is offline   Black Nova Designs.co.uk 

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Posted 10 November 2011 - 01:07 PM

As said by JST hosting,
You are best with Linux servers, very reliable, and not being silly but if you have a low traffic site, you could actually host in on a home server quiet easily, i started on a home server as i had the flexibilty to what i wanted it to be.

I used a standard Linux Ubuntu server and connected it up to the internet and worked from there.
As most ISP offer about 10mb upload speed in UK now so its strong enough for a small upcoming website.
as you progress and get bigger then you could move to a more proffesional server.
I currently use Justhost.com for my server and had no problems, perfect customer service. But if your after a UK server, then look into fasthosts.co.uk they are a very reliable host, i am also moving to one of their dedicated servers very shortly.


Hopefully this will help alittle bit as well.
If you need more infomation on setting up a home server give us a shut.
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#7 User is offline   wesh.co.uk 

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Posted 10 November 2011 - 03:48 PM

BlackNova...

You might want to check your figures, because a 10Mbps upload would cost you a LOT of money.
Your thinking of 10Mbps download speed... Do a broadband speed test and you will see. Upload speed is typically 512kbps (5% of a 10Mbps download speed) and highly unsuitable for hosting a server.

Also, running your own server is not an easy thing to do if you have no experience...
Many/most people wouldnt even know how to setup the DNS to get it online let alone install Linux.

Also, recommending fasthosts, you must either work for them or get a commission, or have a website that has almost zero traffic?
The amount of poor reviews, and endless complaints we hear, regularly have never changed, and have only got worse since they moved their customer service out of the UK to Asia and elsewhere...

This post has been edited by wesh.co.uk: 10 November 2011 - 03:48 PM

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#8 User is offline   Black Nova Designs.co.uk 

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Posted 10 November 2011 - 03:55 PM

Incorrect you need to check your figures, my virgin 50mbps download speed broadband is on an upload speed of 5mb upload at the moment, and that with my game consoles on at the moment, i will get a screenshoot of this when im home again to show.

links to virgin website to show my proof of my ISP upload speeds.
http://shop.virginme...oad-speeds.html

Also i am moving to 100mbps in my area as i am able to support this on my line from virgin and this works out to be only around £45 a month so not that expensive for 100mbps and 10mpbs upload.

Quote

"Hopefully this will help alittle bit as well.
If you need more infomation on setting up a home server give us a shout"


This is why i put this to see if he needed help.

I do not work for Fasthosts, i work Zycko Limited and Simian Group nothing to do with them, it was just a reference as i have had no problems with them.

Thank you.
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#9 User is offline   Black Nova Designs.co.uk 

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Posted 10 November 2011 - 03:58 PM

Also to state again about 10mbps

What does 100Mb broadband let you do?

In a nutshell, you'll get a download speed of up to 100Mb, with an upload speed of up to 10Mb. On top of that, you can also enjoy unlimited downloads. If you want to know just how fast 100Mb lets you download, we're talking an entire music album in as little as 5 seconds; a TV show in around 30 seconds; a high quality movie in less than 2 minutes and a High Definition movie in around 7 minutes. Now that's fast.

From the original virgin website.
http://shop.virginme...band-faqs.html]


Virgin Price for 100mbps

Quote

What you'll pay
Monthly cost
Your bundle

£40.00

Your extras

FREE
Total

£40.00
£40.00 for first 3 months
£45.00 after that
One-off cost

£79.95

Your services
Broadband 100
Broadband extras
Virgin Media Super Hub and adaptor
Spotify Premium - Free for 6 months
Fees
100Mb activation
Standard engineer installation
eBill for cable services


Thank you.

This post has been edited by Black Nova Designs.co.uk: 10 November 2011 - 04:00 PM

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#10 User is offline   Glowbridge 

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Posted 10 November 2011 - 04:07 PM

Don't listen to Black Nova and don't run the server from your home. It's a stupid idea.

Not only is £40/month much more than you would need to pay for any hosting if you are starting out, it doesn't include the electricity costs or the fact maintenance and parts is solely your responsibility.

What happens if the HardDrive fails in your server? Your website goes offline and you need to go pay £30+ to get it back online.
If the HardDrive hosting my site fails I get moved on over to a different server and don't pay a penny.

I also don't have my home internet bandwidth left to the mersey of the amount of people visiting my website. I doubt Virgin would be too happy if your site got Slashdotted (Quick and large spike in traffic) and you inadvertently DDOS your entire neighbourhood.

This post has been edited by Glowbridge: 10 November 2011 - 04:08 PM

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#11 User is offline   Black Nova Designs.co.uk 

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Posted 10 November 2011 - 04:15 PM

Why not listen to me? It is only a suggestion for getting himself started? Why does everyone have to based straight of a hosting company and think home servers are stupid?
As home server work can also allow you to explorer more and learn more of how your site and server works, so is also knowledgeable path to take, why slate my message straight away, without allowing the user to look into other oppertunities? I thought this forum was about discussion of different way of doing things around webdesign and other it aspects? I was just stating a simple helpful way of doing things. But yea i understand there is other costs included into the home server, but i stated it as just an option for him to look at, but no i get slated straight away as a stupid idea? It depends in which way you want to learn about the web!

Im not going to reply to futher comments about my option as its stupid, we are ment to be advising this forum member but instead just slate others opinions.

@kazzafromuk i hope some of my infomation is helpful and that it helps you choose what you are looking for.
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#12 User is offline   Glowbridge 

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Posted 10 November 2011 - 04:41 PM

I'm sorry, Am I supposed to support your opinion despite it being stupid, just because it is your opinion?

It's a bad idea, he already pays for hosting it just sucks. Move on. No need to get all butthurt because someone on the internet disagrees with you.
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#13 User is online   RobbieD90 

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Posted 10 November 2011 - 05:21 PM

Just lately every thread is turning into a flipping row.

Opinions are just that opinions.

Gees guys CHILL OUT :D
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#14 User is offline   kazzafromuk 

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Posted 10 November 2011 - 07:45 PM

Thanks for all your replies. I purchased the webdesigner magazine and there is a list near the back of hosting providers and after perusing, netcetera seem to tick all the boxes. Anyone had any experience of these? I've got three domains and am thinking of moving the hosting over on one of them to see how it goes.
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#15 User is offline   musicgomy 

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Posted 11 November 2011 - 02:37 PM

I suggest you to see this top
[spam link removed]
The top is based on guaranteed and tested stability of the servers, accessible prices, no intermediary companies, number of hosted domains, very positive feedbacks.
I hope this helps.

This post has been edited by Renaissance-Design: 11 November 2011 - 02:48 PM

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#16 User is online   rallport 

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Posted 11 November 2011 - 02:43 PM

View PostBlack Nova Designs.co.uk, on 10 November 2011 - 03:58 PM, said:



Straight from the Virgin Media marketing material :)

You forgot to mention Virgin Media traffic shaping during peak hours.

I'd be very very very surprised if a company like Virgin Media offered truely "unlimited downloads". They must surely have some sort of fair use policy.

This post has been edited by rallport: 11 November 2011 - 02:45 PM

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#17 User is online   rallport 

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Posted 11 November 2011 - 02:44 PM

View Postmusicgomy, on 11 November 2011 - 02:37 PM, said:

I suggest you to see this top
[SPAM WEBSITE]
The top is based on guaranteed and tested stability of the servers, accessible prices, no intermediary companies, number of hosted domains, very positive feedbacks.
I hope this helps.


I suggest you stop posting links to artificial review sites whereby the companies pay for their inclusion on the site.

Sites like this are very misleading imo. Can' these be automatically filtered out when someone posts such a link?
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#18 User is online   rallport 

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Posted 11 November 2011 - 02:53 PM

View PostGlowbridge, on 10 November 2011 - 04:07 PM, said:

Don't listen to Black Nova and don't run the server from your home. It's a stupid idea.


Yer, he should have a read of their AUP - they are pretty restrictive.
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#19 User is offline   wesh.co.uk 

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Posted 12 November 2011 - 05:00 AM

Pity he didnt re-read the fact that he was referring to a 10Mbps line, not a 50Mbps line... We also use Virgin are our various offices, and yes, they do HEAVILY cut speeds at peak hours, very noticably too..

Oh well...
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#20 User is online   rallport 

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Posted 13 November 2011 - 12:56 PM

View Postwesh.co.uk, on 12 November 2011 - 05:00 AM, said:

Pity he didnt re-read the fact that he was referring to a 10Mbps line, not a 50Mbps line... We also use Virgin are our various offices, and yes, they do HEAVILY cut speeds at peak hours, very noticably too..

Oh well...



Guess he got brainwashed by their marketing :)
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