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421 Home directory not available Uh oh

#1 User is offline   Alias 

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Posted 06 September 2011 - 10:08 AM

Hey,

My mate as a domain on my brother hosting package, currently it has wordpress installed on it.
However, when I FTP to the account, I get: 421 Home directory not available

Now, i'm not sure why its saying this, but cant figure out how I can still access Wordpress etc yet not via FTP. Anyone got any suggesstions on what to do?
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#2 User is offline   Lorariel Hosting 

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Posted 06 September 2011 - 10:33 AM

View PostAlias, on 06 September 2011 - 10:08 AM, said:

Hey,

My mate as a domain on my brother hosting package, currently it has wordpress installed on it.
However, when I FTP to the account, I get: 421 Home directory not available

Now, i'm not sure why its saying this, but cant figure out how I can still access Wordpress etc yet not via FTP. Anyone got any suggesstions on what to do?


Hello,

It's a permission error - are you using the username & password given to you by cPanel or have you made an FTP in cPanel?
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#3 User is offline   Alias 

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Posted 06 September 2011 - 10:55 AM

Hey,

Its the one given by cpanel, which is really weird. Its not like I can look at the directory structure to see if something is up as I simply can't get onto it. Not sure what to do.
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#4 User is offline   Lorariel Hosting 

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Posted 06 September 2011 - 11:35 AM

View PostAlias, on 06 September 2011 - 10:55 AM, said:

Hey,

Its the one given by cpanel, which is really weird. Its not like I can look at the directory structure to see if something is up as I simply can't get onto it. Not sure what to do.


Contact you're host they should be able to sort it pretty quickly.
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