[whippetkid]

Hi,

I am trying to place an updated version of a showreel onto the page of the same name: www.katiewimpenny.co.uk, it was working but since an update of the showreel I cannot for the life of me get it working live. I have all of the elements in the root folder(swf, showreel, skin etc), the clip is working fine within Dreamweaver but when I upload...nothing!

Can anyone help please?

Many thanks

[davehalo1]

Have there been any updates to your hosting package.

Please ensure the FLV mime type is still present on your server.

Is the video mapped through to the .SWF file correctly?

[whippetkid]

davehalo1, on 13 March 2011 - 06:37 PM, said:

Have there been any updates to your hosting package.

Please ensure the FLV mime type is still present on your server.

Is the video mapped through to the .SWF file correctly?

I did change hosting and that is when the problem started, they however have already told me they can't comment as they don't support third party software. As far as I am aware the files are mapped properly, the same as the first time. What is FLV 'mime'? ...sorry if i'm missing something simple. I have attached a screenshot of the dreamweaver folder and all the elements within which I have put server side.

Thanks

[davehalo1]

That's your problem then, I bet they haven't got the FLV MIME type on their servers.

It's a simple procedure just log a support request and tell them you need the FLV MIME type to IIS.

If they won't / can't do this I suggest you should re-consider hosting with the company.

Hope this helps.

Thanks,
Dave.

[whippetkid]

davehalo1, on 13 March 2011 - 09:53 PM, said:

That's your problem then, I bet they haven't got the FLV MIME type on their servers.

It's a simple procedure just log a support request and tell them you need the FLV MIME type to IIS.

If they won't / can't do this I suggest you should re-consider hosting with the company.

Hope this helps.

Thanks,
Dave.

Thanks Dave, will send them over a support request...fingers crossed it's possible as I only just signed up to 3 years 2-3 months ago...!

Cheers again for your help!

J

[whippetkid]

davehalo1, on 13 March 2011 - 09:53 PM, said:

That's your problem then, I bet they haven't got the FLV MIME type on their servers.

It's a simple procedure just log a support request and tell them you need the FLV MIME type to IIS.

If they won't / can't do this I suggest you should re-consider hosting with the company.

Hope this helps.

Thanks,
Dave.

Hi Dave,

I have spoken to my hosting company and they advised that MIME is a windows server format - they are Linux, Apache, PHP and HTML based. My knowledge is limited and I am not getting much help from them, have you any other ideas?

Thanks

[davehalo1]

In that case, try this -

Simply add the following line to the htaccess file:

AddType video/x-flv .flv

Or if you have cpanel, select Mime Types icon

Enter mime = video/x-flv
For extension enter = .flv

[whippetkid]

davehalo1, on 14 March 2011 - 01:51 PM, said:

In that case, try this -

Simply add the following line to the htaccess file:

AddType video/x-flv .flv

Or if you have cpanel, select Mime Types icon

Enter mime = video/x-flv
For extension enter = .flv

Sorry for sounding stupid Dave but I can't find an htaccess file within the root folder and don't really know how to create one, also after a bit of research on htaccess files I am more lost than when I started...not my strong point i'm afraid. Do you think it would be of benefit to e-mail what you have given me to the hoisting company or is that something I need to do myself?

Thanks

[davehalo1]

Hiya,

Create a file and save it with the name - .htaccess

Make sure there is no file extension on the end, it should just be .htaccess

In the .htaccess file put this line -

AddType video/x-flv .flv

Save the file and then place it in the root folder of your website. (Where your HTML files etc are.)

Let me know if it works.

Thanks,
Dave.

[whippetkid]

davehalo1, on 14 March 2011 - 04:26 PM, said:

Hiya,

Create a file and save it with the name - .htaccess

Make sure there is no file extension on the end, it should just be .htaccess

In the .htaccess file put this line -

AddType video/x-flv .flv

Save the file and then place it in the root folder of your website. (Where your HTML files etc are.)

Let me know if it works.

Thanks,
Dave.

Hi again Dave,

I created the file you containing 'AddType video/x-flv .flv' and have placed it in my root folder, I then re-uploaded every element but not the .htaccess...nothing, then i uploaded the .htaccess....still nothing! I have cleared my cache and re-checked but again nothing...i am now struggling but need to find a solution v.soon, have you any further ideas?

Many thanks

J

p.s. could you please check www.katiewimpenny.co.uk (showreel page) just incase i am having a local problem viewing wise.

[whippetkid]

whippetkid, on 14 March 2011 - 07:09 PM, said:

Hi again Dave,

I created the file you containing 'AddType video/x-flv .flv' and have placed it in my root folder, I then re-uploaded every element but not the .htaccess...nothing, then i uploaded the .htaccess....still nothing! I have cleared my cache and re-checked but again nothing...i am now struggling but need to find a solution v.soon, have you any further ideas?

Many thanks

J

p.s. could you please check www.katiewimpenny.co.uk (showreel page) just incase i am having a local problem viewing wise.

I have added the MIME settings you originally mentioned to the c-panel within my hosting account which I have just located, I have attached a copy of a screenshot. The showreel still isn't showing but hopefully it is just a bit of a lag. Will the ht.access file cause a problem, should I remove it?

Thanks again

[davehalo1]

Hi Mate,

Are you using an .FLV file or and .F4V file?

Send your hosting company an email and ask them to add the MIME Types for you for the following file types -

.FLV
.F4V

Get them to do it for you mate.

If it's working on your local machine, and not on the server it's nearly always the MIME type.

Delete the .htaccess file for the time been.

[whippetkid]

Hi Dave,

Thanks again for your time and help! It's a .FLV I am using and I have now added both of the extensions to the MIME settings but still nothing, the hosting company are being less than helpful so I will keep on looking for a solution! If you can think of anything else then that would be appreciated!!

Cheers

J

[davehalo1]

Ok have you uploaded the Javascript Script files that are generated when you add a flash file in Dreamweaver?

[whippetkid]

davehalo1, on 16 March 2011 - 10:42 AM, said:

Ok have you uploaded the Javascript Script files that are generated when you add a flash file in Dreamweaver?

Hi Dave, not be able to look at this problem for a couple of days...I have attached a screenshot of the files that I have uploaded which I think include the javascript files you refer to!? ...if not what else can I do to generate them or possibly re-generate them as I have already re-exported the SWF?!

Many thanks

Attached File(s)

•  Screen shot 2011-03-18 at 12.37.17.png (32.94K)
  Number of downloads: 2

This post has been edited by whippetkid: 18 March 2011 - 12:41 PM

[davehalo1]

Yes they are the files I was talking about.

Put your video file in a folder called videos, try and keep the directory tidy.

In the .FLA file try setting the path of the video to the full url, eg -

www.katiewimpenny.co.uk/videos/katiewimpenny.flv

Re-export the .SWF file and then add it to the page and upload all the documents.

Make sure all you referenced files are pointing where they should be.

If this doesn't work, if you pm me over the site details I will try and take a look at it for you.

[whippetkid]

davehalo1, on 18 March 2011 - 02:43 PM, said:

Yes they are the files I was talking about.

Put your video file in a folder called videos, try and keep the directory tidy.

In the .FLA file try setting the path of the video to the full url, eg -

www.katiewimpenny.co.uk/videos/katiewimpenny.flv

Re-export the .SWF file and then add it to the page and upload all the documents.

Make sure all you referenced files are pointing where they should be.

If this doesn't work, if you pm me over the site details I will try and take a look at it for you.

Hi Dave, got it!!! I added the www.katiewimpenny.co.uk/videos/katiewimpenny.flv path to the .fla in the symbol properties(export for runtime sharing) and re-published, I also deleted the Javascript Script files from both the local and remote sides and it is working without them being present.

Many thanks for your help

J

[davehalo1]

Great news, glad you got it working :-)