[ashley_90]

Hi there, so as the title says I upgraded to Firefox 3.6 and it prompted me to restart the browser, but as I was currently typing up an email I opted to restart later. I then restarted Firefox but the browser did not load.

I tried opening it by double clicking the icon and still no luck. After trying a number of different methods of opening Firefox I decided to restart my computer...still no joy so I turned my computer off completely and STILL I am unable to open Firefox since installing the update.

What...the...heck?

I'm thinking about finding a previous version to install and see if that works, because one cannot live without the Fox

Any suggestions?

[NeRo]

I had no problems upgrading to 3.6, but I've just had a crash (FF was open but I wasn't using it)?

[Torrix]

Been using it since the release and not had any problems ?? strange?

[Tamizhan]

maybe try removing ff completely and then reinstall again ...
but ff 3.6 bugs oO I have no sound on it oO

[mal183]

I've had no problems..... things have been better actually.... nice choice of skins and seems to be quicker!

[ashley_90]

Well I've gone back to 3.5.5 for the time being and have no problems. Got quite a bit of work to get on with so can't afford to try 3.6 again right now, but I will in the next couple of days and hopefully it will start up this time round!

[ashley_90]

So strange...I tried updating again and still it doesn't open up.

I am simply double-clicking on the Firefox icon and the cursor seems to load for 2 seconds then nothing happens.

[mal183]

That's odd, is this happening after you installed and restarted your comp?

[ashley_90]

Yep, I've completely shut down and switched off the Laptop and still cannot seem to get Firefox 3.6 to open. After a quick Google search I can't seem to find anybody else with the same problem.

[mal183]

That is really odd, it must be conflicting with something on your system.

[myWorldinFocus]

Are you clicking on a shortcut on your desktop? Is it pointing to the correct executable?

[Sam G]

It might be an add-on that isn't compatible with the new version - try disabling all of your add-ons and restarting.

If it opens up fine with all add-ons disabled, then you've narrowed down the cause. You will then have to use a process of elimination to find out which add-on is causing it not to start.

[dash]

Try reinstalling. That should clear things up..

[mal183]

I started to experience an issue with firefox 3.6 where after working for a couple of hours the browser would slow down daramtically and the right click stopped working, this happened on 2 machines, then there was an update and all was fine.... so i guess update your software!